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Customer Service Associate

Whitehead Oil
locationLincoln, NE, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Job Summary

Work with us to leave an impact on the communities we serve! Bring your positive energy to U-Stop and help us serve our customers in a professional and courteous manner to keep them coming back!

Responsibilities and Duties

  • Primary responsibilities include; consistently providing outstanding customer service, workplace safety, safeguarding cash and inventory, general - sometimes deep - cleaning, stocking, minor maintenance inside and outside, and again...PROVIDING OUTSTANDING CUSTOMER SERVICE!
  • Essential job functions include; showing up ready and on time for each shift, keeping a positive and proactive attitude with customers and coworkers, truthfully recording all sales, shift clock-in & out times, and accurately scanning in merchandise received and purchased. Team members are expected to practice up-selling, maintain knowledge on App and other technology in use, knowledge of current sales/discounts/promotions, work to reduce theft loss, follow Company guidelines on age-restricted products, and must be able to handle up to 35 pounds of product at any given time.
  • CSAs' will perform a multitude of tasks throughout their shifts to set each shift up for success while meeting the needs of our customers. CSAs' will report to a Management Team, which may include Leads, Assistant Managers, Dual Assistants, Managers and Supervisors occasionally. There's plenty of opportunities to advance and grow with us!

Qualifications and Skills

  • We hire for attitude and train for success! While experience may be beneficial, we'll happily train the right candidate all they need to know. High energy and positivity are recommended.
  • GED or High School Diploma is recommended.
  • The desire to provide outstanding customer service to every person that comes through our doors is required.
  • Stores located inside the City of Lincoln/Lancaster County, CSAs' are required to have and maintain a Prep Cook Level Food Handlers Permit and an LNK Server/Seller Permit.
  • Good communication, organization, general math, and basic cleaning skills are recommended.

Benefits and Perks

  • Paid Time Off
  • 401k/Profit Sharing
  • Short Term Disability
  • Permit Reimbursement
  • Group Dental, Vision, Essential Coverage

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