Job Description
Job Description
Accounts Receivable (AR) Specialist – Collections & Deduction Management
Location: St. Paul, MN (On-site)
Part-Time | 20–30 Hours/Week | Competitive Pay | Flexible Schedule
About Madesmart Housewares
At Madesmart Housewares, we design smart, beautiful solutions that simplify everyday life. As a women-owned, Minnesota-based company, we take pride in our thoughtful designs, innovative products, and close-knit team. We’re currently looking for an experienced, detail-oriented Accounts Receivable (AR) Specialist to join us part-time and help keep our financial operations running smoothly as we grow.
If you’re a proactive problem-solver who thrives in a fast-paced environment and has a strong background in AR—especially working with major retailers—this could be the perfect fit.
What You’ll Do
Collections & Customer Account Management
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Monitor assigned customer accounts and ensure timely invoice payments
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Follow up with major retail partners via email, phone, and customer portals
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Maintain clear and accurate records of collection activities
Deduction & Chargeback Management
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Research, analyze, and resolve customer deductions (e.g., chargebacks, shortages, damages)
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Collaborate with internal teams—sales, logistics, customer service—to resolve issues
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Dispute invalid deductions by submitting documentation and supporting evidence
Account Reconciliation & Reporting
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Reconcile customer accounts regularly and investigate discrepancies
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Work with internal stakeholders to address payment variances
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Prepare and deliver AR aging reports and collection updates
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Identify deduction trends and recommend process improvements
Customer Relations & Process Optimization
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Serve as the main point of contact for AR-related customer inquiries
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Build positive relationships with retail customers
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Ensure compliance with contracts and internal policies
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Recommend and implement improvements to increase efficiency
What We’re Looking For
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✅ Experience: 4+ years in accounts receivable, collections, or deduction management (retail/customer portal experience preferred)
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✅ Education: Bachelor’s degree in Accounting, Finance, or Business Administration (preferred)
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✅ Systems: Proficiency with AR software and NetSuite ERP highly preferred.
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✅ Skills: Strong written and verbal communication, problem-solving, and organizational skills
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✅ Personality: Self-motivated, detail-oriented, and collaborative
Why Work With Us?
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Flexible Schedule – 20–30 hours/week based on team needs
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Supportive Culture – We value trust, collaboration, and communication
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Opportunity to Make an Impact – Your work will directly support our growth and success
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Room to Grow – As our company expands, so do opportunities for you
Ready to Join the Team?
If you’re ready to put your AR expertise to work at a company that values smart design, strong relationships, and operational excellence, we’d love to hear from you!
Company DescriptionMadesmart Housewares is a women-owned, St. Paul-based company with over 35 years of experience in creating innovative and practical housewares that enhance everyday living. With a focus on quality and efficiency, Madesmart aims to improve daily routines through thoughtfully designed products.
Company Description
Madesmart Housewares is a women-owned, St. Paul-based company with over 35 years of experience in creating innovative and practical housewares that enhance everyday living. With a focus on quality and efficiency, Madesmart aims to improve daily routines through thoughtfully designed products.