Medical Front Office Coordinator

Job Description

Job Description

Position Summary

The Front Office Coordinator is a critical operations role responsible for managing front-office workflows and ensuring accurate daily charge posting for all patient encounters. This position supports patient check-in, insurance verification, payment collection, and coordination between the clinical and billing systems.

The ideal candidate is highly organized, comfortable with medical billing workflows, and able to maintain accurate financial documentation in a fast-paced medical environment.Applicants must be comfortable with daily charge posting and financial accuracy. This role directly supports the clinic’s revenue cycle.

Key Responsibilities

Revenue Cycle Support (Critical Function)

• Post daily charges for all patient visits before end of day

• Verify encounter documentation is complete before charges are posted

• Ensure services documented in the EMR match charges entered in the billing system

• Communicate missing documentation issues to provider or medical assistant

• Maintain daily reconciliation of encounters vs. charges

Patient Front Desk Operations

• Greet and check in patients professionally

• Verify insurance eligibility and coverage

• Collect co-pays, deductibles, and outstanding balances

• Check patients out and schedule follow-up appointments

• Ensure accurate patient demographic information

Communication & Coordination

• Coordinate patient flow with medical assistant and provider

• Communicate patient balance issues clearly and professionally

• Handle incoming calls when front desk support is needed

• Scan and upload documents into the patient chart

Administrative Duties

• Maintain daily front office logs and reports

• Assist with prior authorizations or referral coordination when needed

• Support clinic operations and workflow improvements

• Maintain HIPAA compliance with all patient records

Required Qualifications

• Minimum 2 years experience in a medical office

• Experience with medical charge posting or medical billing workflow

• Strong attention to detail and accuracy

• Professional communication and patient service skills

• Ability to manage multiple tasks in a fast-paced environment

Preferred Qualifications

• Experience with AthenaOne EMR

• Experience with AdvanceMD billing system

• Understanding of CPT and ICD-10 coding basics

• Experience with Medicare patient populations

Work Schedule

• Monday – Friday

• Start time: 8:15 AM

• Typical end time: 5:00 PM

• Lunch break varies based on clinic schedule

Key Performance Expectations

Success in this role will be measured by:

• 100% of daily encounters posted before end of day

• Accurate insurance verification

• Professional patient interactions

• Timely resolution of billing workflow issues

• Support of efficient clinic operations

Company DescriptionAt Chandra Britt Armstrong MD, LLC, we are dedicated to providing top-quality medical care to all of our patients. Our team of experienced healthcare professionals is committed to ensuring your well-being and providing you with personalized care that meets your unique needs. We offer a wide range of medical services, including preventive care, diagnostic testing, and treatment for acute and chronic conditions. Our state-of-the-art facilities are equipped with the latest technology to ensure accurate diagnoses and effective treatments.Our role in this African American Community is Critical for Healthcare services.
Chandra Britt Armstrong MD, LLC is an equal-opportunity employer committed to diversity and inclusion in the workplace. We welcome applicants from all backgrounds to apply.

Company Description

At Chandra Britt Armstrong MD, LLC, we are dedicated to providing top-quality medical care to all of our patients. Our team of experienced healthcare professionals is committed to ensuring your well-being and providing you with personalized care that meets your unique needs. We offer a wide range of medical services, including preventive care, diagnostic testing, and treatment for acute and chronic conditions. Our state-of-the-art facilities are equipped with the latest technology to ensure accurate diagnoses and effective treatments.Our role in this African American Community is Critical for Healthcare services.\r\nChandra Britt Armstrong MD, LLC is an equal-opportunity employer committed to diversity and inclusion in the workplace. We welcome applicants from all backgrounds to apply.