Job Description
Job Description
Package Liaison – Menlo Park, CA (Part Time)
Weekends Sat/Sun 11-4PM (5 Hour Shifts)
Luxer One is looking for a professional, personable, organized and customer-focused individual to provide package management service to a luxury apartment building in the Menlo Park area. Come join our growing team!
This service representative will help organize and maintain package reception rooms/locker systems at an apartment complex located in Menlo Park. The service rep will visit their assigned property/properties multiple times a week, and perform various duties.
What You’ll Do:
- Provide in-person support to residents having package questions/issues
- Log recently-delivered packages into the property's automated package management system
- Deliver packages to resident doors or in-unit
- Organize packages within the room, to make it easier for residents to find their packages
- Identify aging/stale packages and prepare them to be returned to sender
- Email Correspondence with on-site residents and property staff
- Serve as a primary liaison between the property and the package management provider support team
- Deliver certain packages directly to residents' doors
- Perform lightweight maintenance on the locker/package room management system
This is a part-time role (16 hours max), but this role is also part of a new, expanding service program – with opportunities for growth as the program expands.
RequirementsWho You Are:
- Professional and Interpersonal. You will be working in an upscale apartment building and will be expected to build and establish positive, friendly relationships with both property managers and residents.
- Access to reliable transportation (e.g. a personal car or access to Metro) Ideally, the candidate would live in the South Bay or Menlo Park area.
- Comfortable using technology and writing emails (you will be using a digital package management system and Gmail)
- Good organizational and independent problem-solving skills
- Must be able to work effectively in environments with varying temperatures, including heat and cold, ensuring adherence to safety protocols
- Ability to move and arrange packages, some of which may be bulky (up to but not exceeding 60 lbs)
- At least 18 years old.
BenefitsWhat’s In It For You:
- You’ll have opportunities to advance. We are fans of helping our employees learn different aspects of the business, be challenged with new tasks, mentored, and grow. We promoted 42% of our employees last year!
- As “Luxens”, we celebrate one another's differences and ideas. We're proud of our culture of diversity and inclusion - and, we have programs that bring us together on important issues and provide educational opportunities for all employees.
- 401K with employer match
- Accrued PTO to relax, recharge, and rest
- Accrued Paid Sick Leave
- Employee Assistance Program
- Liaison Uniform and Equipment Provided