Job Description
Job DescriptionJob Description:
Short Description:
Business System Analyst Master
Complete Description:
Duties and Responsibilities:
Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements.
The business system analyst is responsible for solving business problems, defining business architecture, process optimization, business rules, business cases, business requirements, organizational change (communications), and UAT.
The role of Business System Analysis is to understand and document current business procedures and identify areas for improvement. This person will provide hands on business process requirements analysis for areas within the Client supported by the Client. In collaboration with internal departments and external resources, plans, designs and implements systems solutions. A thorough understanding of the business, systems and application current state is necessary prior to recommending changes for new or enhanced technology solution.
Under general supervision, formulate and define system scope and objectives through research.
The Business Systems analyst is responsible for the knowledge transfer of business requirements to the technical specialists/application/database developers and project managers.
The Business Analyst shall be able to make cogent arguments recommending one course of action over another.
The Business Analyst may need to review and understand documentation and information from the business area to provide detailed understanding of current state.
New business patterns commonly develop, and the Business analyst shall be able to identify and address the change in business process.
Business analyst shall understand the variety of standard ideas and methods for requirements gathering and elicitation/translate what business needs into IT requirements, process detail and design specifications.
Business analyst shall be able to create trust between stakeholders and technical teams.
Business analyst shall assist in identifying, documenting and implementing various software solutions.
Business analyst shall provide application support for business users.
Business analyst shall have ability to write functional design specifications.
Business analyst shall have experience supporting data cleanup, data conversion and reconciliation activities.
Business analyst shall be able to review design specifications developed by other analysts and provide feedback on design.
Business analyst shall be able to write white papers and solution recommendations as needed.
Business analyst shall be able to support development of testing and training activities.
Responsibilities:
Formulates and defines systems scope and objectives based on user needs and a thorough understanding of business systems and industry requirements.
Provides consultation on complex projects and is the top-level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.
Qualifications:
16+ years of Business Analyst experience (Required)
16+ years of Software Development Lifecycle (SDLC) experience, including Waterfall, Hybrid and Agile methods (Required)
5 years hands-on experience in developing and documenting operational processes, functions and procedures (Required)
5 years hands-on experience leading end-to-end implementation of new requirements, process changes and improvements requested by Stakeholders/business (Required)
5 years of experience providing go-live, continuous improvement and business support and proactive engagement with planning functions to facilitate business requirements (Required)
5 years of hands-on experience in application configuration, governance and strategy as well as the implementation of business change requests (Required)
5 years of hands-on experience in call/contact center business solution development (Required)
5 years of experience with Atlassian Jira/Confluence toolset (Required)
Education:
Bachelors Degree in Finance/Engineering/IT or related field or equivalent experience (15+ years).
A current Project Management Professional (PMP) certification and 10+ years experience.
Skills:
Business Analyst experience.
Software Development Lifecycle (SDLC) experience, including Waterfall, Hybrid and Agile methods.
Hands-on experience in developing and documenting operational processes, functions and procedures.
Experience leading end-to-end implementation of new requirements, process changes and improvements requested by Stakeholders/business.
Exp providing go-live, continuous improvement, business support and proactive engagement with planning functions to facilitate business requirements.
Experience in application configuration, governance and strategy as well as the implementation of business change requests.
Experience in call/contact center business solution development.
Experience with Atlassian Jira/Confluence toolset.
Bachelors Degree in Finance/Engineering/IT or equivalent experience (15+ years) OR current PMP certification and 10 years experience.
Flexible work from home options available.