Front Desk Data Entry and Administrative Support Specialist

Job Description

Job Description

Front Desk Data Entry and Administrative Support Specialist

Location: Minot Air Force Base, Minot, ND

Employment Type: Full-Time, Onsite Schedule: Monday through Friday, 0730–1630 Clearance: Background check required for base access

Position Overview Vancro is seeking a professional, detail-oriented Front Desk Data Entry and Administrative Support Specialist to support the Military and Family Readiness Center at Minot Air Force Base. This role provides non-personal administrative services, customer service support, and data entry assistance in support of the Air Force Transition Assistance Program and related programs.

The ideal candidate is organized, reliable, customer-focused, and comfortable working in a structured government environment.

Key Responsibilities

• Serve as the primary front desk point of contact, greeting visitors and answering telephone inquiries with professionalism and courtesy

• Perform accurate data entry and record maintenance in government systems including AFFIRST and TAP ACCESS

• Prepare, edit, proofread, and format correspondence, reports, and administrative documents

• Maintain office files and records in accordance with Air Force and federal records management requirements

• Schedule appointments and manage Outlook calendars

• Review, route, and process incoming and outgoing correspondence

• Provide routine information to customers regarding program services and status of requests

• Support time and attendance tracking and basic administrative reporting

• Maintain a professional appearance and positive public-facing presence at all times

Required Qualifications

• Proficiency in Microsoft Office, including Word, Excel, and Access

• Strong written and verbal communication skills

• Knowledge of grammar, spelling, punctuation, and document formatting

• Ability to manage multiple tasks while maintaining attention to detail

• Professional demeanor and customer service mindset

• Ability to pass a background check and obtain access to Minot AFB

• Ability to work onsite full-time during normal business hours

Preferred Qualifications

• Prior administrative or front desk experience in a government or military environment

• Familiarity with Air Force terminology or Military and Family Readiness Center programs

• Experience with records management or data entry systems

This position includes an additional $5.55 per hour in federally required Health & Welfare benefits in accordance with the Service Contract Act, for total compensation of $25.55 per hour.