Customer Hospitality Representative
Job Description
Job DescriptionJoin Our Team as a Customer Hospitality Representative!
Are you passionate about providing exceptional customer service and creating a welcoming environment for every guest? Do you thrive in a fast-paced, team-oriented work environment? If so, AJ's Complete Automotive Co. in Elk River, MN is looking for a Customer Hospitality Representative to join our team!
Key Responsibilities:
- Welcome customers as they arrive at our facility with a friendly and positive attitude.
- Provide outstanding customer service by actively listening to customer needs and addressing any concerns or questions they may have.
- Coordinate customer appointments and communicate any changes or updates promptly.
- Assist customers with scheduling transportation or rental vehicles if needed.
- Maintain the cleanliness and organization of the customer waiting area and restroom facilities.
- Collaborate with the service team to ensure timely completion of customer vehicles and provide updates to customers accordingly.
- Collect and process customer payments accurately and efficiently.
- Handle customer inquiries via phone, email, and in-person with professionalism and courtesy.
Qualifications:
- Previous experience in customer service or hospitality preferred.
- Excellent communication skills and a positive attitude.
- Strong attention to detail and ability to multi-task in a busy environment.
- Proficiency in basic computer skills, including Microsoft Office applications.
- Ability to work well independently as well as part of a team.
If you are looking for a rewarding opportunity to make a difference in the lives of our customers and contribute to a high-performing team, AJ's Complete Automotive Co. is the place for you!
About Us
At AJ's Complete Automotive Co., we are dedicated to providing top-quality automotive services to our customers in Elk River, MN and the surrounding areas. Our team of experienced technicians and staff are committed to excellence in every aspect of our business, from customer service to vehicle maintenance and repairs.
We pride ourselves on our strong reputation for honesty, integrity, and professionalism. We believe in building long-lasting relationships with our customers by delivering top-notch service and exceeding expectations every step of the way.
Join us at AJ's Complete Automotive Co. and be a part of a team that values teamwork, respect, and continuous improvement. Your contributions as a Customer Hospitality Representative will play a crucial role in ensuring our customers have a positive experience every time they visit our facility.
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