Job Description
Job DescriptionWe are looking for a skilled Medical Receptionist to join our team on a contract basis in Oakland, California. In this role, you will be the first point of contact for patients, ensuring a welcoming and organized front office experience. Your responsibilities will include managing patient scheduling, facilitating check-ins, and maintaining efficient daily operations within the healthcare setting.
Responsibilities:
• Greet patients warmly and assist with check-in procedures to ensure a smooth start to their visit.
• Schedule patient appointments accurately and manage changes or cancellations as needed.
• Maintain up-to-date records and organize patient files in compliance with confidentiality standards.
• Answer phone calls professionally, addressing inquiries and directing them to the appropriate staff or department.
• Coordinate with medical staff to ensure seamless communication regarding patient needs and schedules.
• Process payments, verify insurance information, and provide clear billing-related guidance to patients.
• Handle incoming mail and correspondence to ensure timely distribution and response.
• Monitor the front office area to ensure it is clean, organized, and welcoming for patients and visitors.• At least 2 years of experience in a medical receptionist or front office role within a healthcare setting.
• Proficiency in patient scheduling and appointment management.
• Familiarity with medical terminology and basic healthcare procedures.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Excellent interpersonal and communication skills for interacting with patients and healthcare professionals.
• Competency in using office equipment and healthcare management software.
• Attention to detail and commitment to maintaining patient confidentiality.