Job Description
Job Description
Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2019 and have quickly expanded across the East Coast. Small Door now operates in New York City, Boston, Washington DC, Maryland and Virginia with continued expansion plans in 2026.
Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2019 and have quickly expanded across the East Coast. Small Door now operates in New York City, Boston, Washington DC, Virginia and Maryland with continued expansion plans in 2026.
At Small Door, our doctors are part of a supportive and collaborative network invested in their growth. With our high standard of medicine, a more managed caseload with up to 16 max appointments per day, dedicated daily administrative time, generous ratio of doctors to support team, skilled veterinary nurses assisting with labwork and much more, Small Door is proud to be a sustainable place to work and thrive. We practice low-stress patient handling and are AAHA accredited.
What you'll do
- Diagnose and treat pets with illnesses and injuries and counsel clients in pet care
- Directly manage, mentor, and develop a team of 1–5 doctors, fostering engagement and growth.
- Partner with Regional Medical Director and Talent team to recruit, onboard, and retain top-tier veterinary talent.
- Collaborate with Ops on doctor scheduling to ensure clinical coverage
- Uphold Small Door's culture and values to the practice team and to our members
- Serve as the clinical point of contact for escalated medical questions or concerns.
- Ensure that service accessibility (e.g., surgery slots, doctor coverage) aligns with member needs.
- Uphold Small Door's hospitality standards in all client interactions.
- Mentor, manage and oversee doctors relating to their clinical skills and individual performance metrics concerning client satisfaction, teamwork, medical quality, record keeping, and production, and lead regular check-ins with doctors to understand challenges and support professional development
- Partner with the Practice Manager to support a positive, collaborative approach between the Member Experience and the Medical Team
- Collaborate with Nursing Leadership to foster an environment of open communication, continuous learning, improvement, and excellence
- Monitor practice financial performance and work with leadership to achieve budget targets and revenue goals
- Manage controlled substances, review practice orders of drugs and supplies, and ensure that the DEA standards are met
- Ensure compliance with medical protocols (surgery, dental, diagnostics) and regulatory requirements (DEA, OSHA).
Who you are
- Doctor of Veterinary Medicine (DVM) or equivalent with an active state and DEA license, and 5+ years of experience in the field
- Takes a professional approach, with excellent interpersonal skills, and a strong communicator
- Committed to practicing the highest standard of medicine and upholding the code of ethics
- Leader with experience managing a team and interest in mentoring veterinarians
- Thrives in team-oriented environment
- Champions growth and innovation by inspiring your team, driving performance, and leading change with vision and resilience.
- Has a 'glass half full' attitude and a sense of humor!
What you'll get
- Competitive salary + profit share
- 15-20% Performance bonus potential
- Opportunity for equity ownership
- Health, dental + vision insurance
- 401K (plus company match)
- We never ask doctors to sign non-competes
- Upward mobility and growth opportunities
- 4 weeks of paid-time off
- 12 weeks of parental leave (100% paid)
- 4 company holidays
- Commuter benefits and Monthly Health & Wellness stipend
- Costs covered for license renewal and liability insurance fees, along with dues covered for AtDove membership and subscriptions for VIN and Plumbs Pro
- Discounted veterinary care for your furry family
- An opportunity to make a real impact on the people around you
- A collaborative team of people who live our core values and have your back
Please note that the compensation below is base salary and doesn't include our additional Variable portion based on your performance.
DC Pay Range$180,000—$210,000 USDSmall Door is proudly committed to creating a diverse, inclusive and equitable workplace. We encourage qualified applicants of every background, ability, and life experience to apply to appropriate employment opportunities.