Transportation Operations Supervisor

Job Description

Job DescriptionSalary: 19

The Tour Operations Supervisor is responsible for:
Essential Responsibilities and Duties Include, but are not limited to:
Motivate, lead, communicate and further develop a high-performance team through the promotion and application of Vision, Mission, and Values to staff, customers, and stakeholders.
Develop transportation operations procedures including scheduling, maintenance, and safety.
Ensure transportation logistics are aligned as they relate to Taquan Air, Kawanti Adventures, and independent transportation.
Coordinate communication with dock operations supervisor, dock staff, driver/guides, and tour sites.
Works closely with the Dock Operations Supervisor and assists when needed.
Assist with hiring and training of driver/guides.
Other duties as assigned.
Knowledge, Skills, & Abilities:
Exceptional communication and presentation skills, both written and verbal, to express technical and nontechnical concepts clearly and concisely with diverse populations.
Ability to be a self-starter who prioritizes a high volume of tasks and works well under pressure and time constraints, meeting deadlines and expectations.
Ability to remain flexible and adapt to changing job requirements in a fast-paced and evolving industry.
Page 2 of 2 Adopted:
Revised: Original
Ability to work effectively in a team environment and collaborate across work segments with diverse personalities and departmental requirements.
Ability to have reliable attendance and be flexible in working an evening or weekend day when workloads are excessive and recognize opportunities to contribute to other areas when individual workloads are light.
Ability to identify solutions, execute standard processes, and explain policy and procedures.
Experience/Education Requirements:
Must have a minimum of 2 seasons in cruise line tour operations.
Proficient in Microsoft Office
Clean driving record. Obtain DOT Medical Card.