Job Description
Job Description
About Us
Shahi Nihari & Chopsticks is a premium fine-dining restaurant offering an exclusive fusion of Pakistani, Indo-Chinese, Mediterranean, and American cuisines. Known for our luxury ambiance and exceptional guest experience, we are expanding our leadership team to maintain operational excellence and drive continued growth.
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Position Overview
We are seeking a Restaurant Manager with strong leadership, organizational, and communication skills who can manage day-to-day operations efficiently, lead a motivated team, and uphold the restaurant’s reputation for quality, service, and professionalism.
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Key Responsibilities
Operations & Leadership
- Oversee all front-of-house and back-of-house operations to ensure smooth daily service.
- Lead, train, and motivate staff to deliver top-tier customer service.
- Monitor and maintain restaurant cleanliness, presentation, and brand standards.
- Ensure compliance with health, safety, and food sanitation regulations.
Financial Management
- Manage daily sales reports, cash handling, and cost control.
- Track expenses, inventory, and supplier relationships.
- Assist in setting performance goals and optimizing profit margins.
Customer Experience
- Build and maintain strong relationships with guests and ensure exceptional hospitality.
- Handle customer feedback and resolve issues professionally.
- Implement service improvements and staff training for enhanced guest satisfaction.
Marketing & Growth
- Collaborate with marketing team on promotional events and social media engagement.
- Suggest creative ideas to boost foot traffic and enhance the brand presence.
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Qualifications
- Proven experience as a Restaurant Manager, Assistant Manager, or equivalent.
- Strong leadership, problem-solving, and multitasking skills.
- Excellent communication and team management abilities.
- Knowledge of POS systems, scheduling, and restaurant operations.
- Flexible to work evenings, weekends, and holidays as required.
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Why Join Us
- Be part of a prestigious fine-dining brand with a loyal customer base.
- Opportunity for growth and leadership development.
- Collaborative, professional, and positive work environment.