Job Description
Job Description
Customer Service Representative – Automotive
Location: South Oklahoma City, OK
Compensation: $15hr + commission opportunities
Job Description:
We are looking for an enthusiastic Call Center / Sales Representative to join our team in South OKC. This role is perfect for individuals with prior call center, sales, or dealership experience who thrive in a fast-paced, customer-focused environment. You will play a key role in engaging with potential customers over the phone, answering questions, and guiding them through the sales process to ensure a positive experience.
Responsibilities:
- Handle inbound and outbound calls to connect with potential and existing customers
- Provide detailed information on vehicles, features, warranties, and financing options
- Actively follow up with leads to drive appointments and sales opportunities
- Maintain accurate records of customer interactions and follow-ups in the CRM system
- Consistently meet or exceed individual and team sales goals
- Deliver professional and friendly service that builds customer trust and repeat business
Qualifications:
- Previous call center, sales, or automotive dealership experience preferred
- Excellent communication and active listening skills
- Goal-oriented, self-motivated, and comfortable working with performance targets
- Ability to build rapport with customers and handle objections professionally
- Proficiency with computers and customer management tools
What We Offer:
- $15 per hour base pay
- Commission opportunities!
- Performance-based incentives and bonuses
- Full-time schedule, including some evenings and weekends as needed