Job Description
Job Description
Overview
Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.
The Primo Brands Stamford based front desk receptionist manages the organization’s main reception area, providing professional customer service, administrative support, and smooth day‑to‑day operations. This role ensures visitors feel welcomed and inquiries are handled efficiently.
This is a full-time on-site position, Monday through Friday, 8:00am-5:00pm.
Salary: $24.96-$28.88/hr.
Responsibilities
Responsibilities:
- Welcomes associates and visitors by greeting them, in person or on the telephone, answering and/or referring to inquiries and participating as the concierge to all guests.
- Creates associate and visitor badges.
- Keeps visitors’ appointments on schedule by notifying Executive Assistant of visitors’ arrival; reviewing vendor service delivery compared to schedule and contacting vendor of service delays.
- Establish collaborative relationships with a demonstrated ability to respond to changing workloads and priorities and communicate with various constituent groups such as senior leadership, peers, and outside contacts.
- Establish and maintain an organized, detail-oriented, reception support process for the welcome reception desk area through communication and problem-solving skills.
- Must have the ability to communicate clearly and manage multiple assignments and people simultaneously while possessing confidentiality at all times.
- Coordinate backup phone coverage when away from desk or out of the office
- Conduct clerical duties, including filing, front desk reception management, responding to emails and preparing as needed or when required.
- Will be managing the front desk receptionist responsibilities, which include but are not limited to greeting all visitors and participating as the concierge to all guests. Answering, Screening and forwarding calls to the appropriate personnel.
- In partnership with the mailroom clerk: work with outside vendors to coordinate upkeep, and maintenance of office site, including stocking inventory, ordering inventory when low, replenishing break room supplies and office supply ordering, opening and distribution of all incoming and outgoing mail, a receiver of all packages, etc.
- Maintain business documents using software applications and respond to email inquiries for the organization.
- Facilitate work-related errands as needed
- Coordinate closely with all internal cross-functional areas for support when needed and maintain confidentiality of senior leaders and their guests. (i.e., Recruitment, Maintenance, Human Resources, and other teams within Primo)
- Appropriately assertive, enthusiastic, self-directed, and a team- oriented consensus-builder, with a commitment to resourcefulness in working with senior leaders, clients, colleagues, vendors, and all guests.
- Ability to work autonomously
Qualifications
Requirements:
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- 2+ years administrative/reception support experience
- Front desk receptionist/concierge experience
- Excellent written and verbal communication skills
- Able to communicate with a variety of constituent groups such as senior leadership, peers, and outside contacts
- Ability to be in the office 5 days a week
- Ability to work overtime as needed
- Maintain work area and lobby in neat and orderly manner
- Operating office machines: Clerical duties involve operating office machines like voicemail systems, photocopiers, scanners, and personal computers.
Preferred Qualifications
- Associate's degree
- Strong analytical skills
- Ability to learn organizational structure and the objectives of the team
- Strong organizational and communication skills and problem-solving skills
- Prioritize and handle multiple assignments at any given time while maintaining a commitment to deadlines