Job Description
Job Description
About Us:
Fortem International is one of the fastest-growing trade exhibition organizers in the world. With over 20 market-leading events across the UK, USA, and Europe, we bring together innovators, decision-makers, and world-class brands across industries—from tech and finance to sustainability, healthcare, and more. Our mission is to create unforgettable business experiences that drive growth and inspire change.
About the Role:
We are looking for an enthusiastic and relationship-driven Customer Service Representative to join our Hoboken office. This is an entry-level position, ideal for those starting their career and eager to build real-world experience in a fast-paced, people-focused environment.
In this role, you’ll connect with senior-level professionals, guiding them through event registration and ensuring they have an exceptional experience from start to finish. If you enjoy helping others, are confident on the phone, and want to work in a team that values personal growth, we want to hear from you.
This is a full-time, in-person position with a $40,000 base salary and unlimited commission potential.
Key Responsibilities:
Communicate with senior executives (CEOs, Directors, VPs) via phone, email, and LinkedIn to provide event information and support
Help prospective delegates understand the value of attending our conferences and ensure a smooth registration process
Offer exceptional customer service by listening to client needs and tailoring solutions
Serve as a trusted point of contact before, during, and after event registration
Meet individual outreach and engagement targets weekly and monthly
What We Offer:
$40,000 base salary + uncapped commission potential
Friendly, collaborative office environment in Hoboken, NJ
Full training and onboarding provided
Opportunity to speak with and learn from high-level professionals across industries
Clear paths for advancement within a growing global events company
Supportive team environment for those who are motivated and coachable
What You’ll Need:
Must be located in or able to commute to Hoboken, NJ
Must be authorized to work in the U.S.
Excellent communication and interpersonal skills
A passion for helping others and delivering great service
Comfortable speaking on the phone and building rapport
Organized, self-motivated, and open to feedback
Company DescriptionFortem International is a rapidly growing trade exhibition organization with offices in London, Las Vegas, Singapore, Bristol, and New Jersey . With over 20 years of experience, we specialize in market-leading exhibitions in various sectors including Technology, Healthcare, Retail, and Finance. Our team is highly motivated and dedicated to driving our continued success.
Company Description
Fortem International is a rapidly growing trade exhibition organization with offices in London, Las Vegas, Singapore, Bristol, and New Jersey . With over 20 years of experience, we specialize in market-leading exhibitions in various sectors including Technology, Healthcare, Retail, and Finance. Our team is highly motivated and dedicated to driving our continued success.