Job Description
Job Description
About Our Company:
Our company is a leader in white-labeled national services, specializing in installation, logistics, and integration. We deliver scalable, turnkey solutions for Fortune 100 brands across telecommunications, consumer electronics, smart home, security, and retail industries. As we expand into emerging sectors like under/over-ground cabling, retail security integration, and business process outsourcing (BPO) we are seeking a driven, execution-focused Chief Operating Officer (COO) to lead operational performance and strategic growth.
Job Description:
As new position, the COO will be responsible for company-wide operations, focusing on scalable growth, profitability, and client satisfaction. Reporting directly to the CEO, the COO will optimize field service delivery, drive multi-market expansion, and enhance operational efficiencies, all while strengthening our market leadershi
Requirements
Core Responsibilities:
- Lead all operational functions, including field services, logistics, BPO, and integration solutions nationwide.
- Direct day-to-day execution with responsibility for both W2 and 1099 contractor models across 40+ states.
- Build operational systems to support margin improvement and volume scalability.
- Expand operations in new verticals, including low-voltage cabling and security integration.
- Manage KPIs, dashboards, and reporting tools to drive performance accountability.
- Partner with sales on enterprise service delivery and market expansion strategies.
- Oversee company-wide cost optimization initiatives (SG&A, fleet, facilities).
- Champion compliance, auditing of contracts, and license management across all operational verticals.
Ideal Qualifications:
- 10+ years in senior operations roles (COO, EVP, SVP) within field services, logistics, telecommunications, or integration industries.
- Proven experience in mid-to-large size company P&L management with multi-state, multi-market oversight.
- Strong knowledge of contract licensing requirements, operational compliance, and contract auditing.
- Demonstrated success managing senior leadership teams across operations, logistics, and service departments.
- Deep understanding of contractor workforce models and national service delivery networks.
- Skilled in deploying performance management systems, KPIs, and real-time reporting frameworks.
Preferred Experience:
- Background serving under white-labeled, high-volume service models.
- Leadership in fast-paced, growth environments with a focus on profitability and scalability.
- Experience optimizing field networks and business process outsourcing models.
- Industry knowledge in telecom, smart home, retail installation, or security services.
As this is a new position for the company, we expect this individual to be highly adaptable, quick to assess operational dynamics, and capable of developing and executing a strategic game plan with speed and precision.
Job Type: Full-time
Work Location: In person
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance