Job Description
Job DescriptionAre you a problem-solver who enjoys analyzing details and helping others? If so, we invite you to join our team as a Workers’ Compensation Claims Associate. In this role, you'll play a key part in managing claim details and delivering exceptional service.
Metis is a Roanoke-owned and operated organization dedicated to providing innovative solutions through the administration of self-insurance risk pools - an effective alternative to traditional insurance products. Guided by our core values of commitment, innovation, integrity, and wellness, we have built a reputation for exceptional service, forward-thinking solutions, and strong relationships with our members.
We believe that supporting and investing in our people creates a stronger organization and better outcomes for those we serve. At Metis, employees are encouraged to grow professionally, contribute meaningful ideas, and thrive in a collaborative work environment.
What You’ll Do:
- Conduct investigations and assessments to determine claim compensability.
- Work closely with injured workers to guide them through the claims process.
- Collect, review, and maintain proper documentation and records.
Minimum Qualifications:
- Bachelor’s degree
- Proficiency with Microsoft Office applications
- Attention to detail and excellent communication skills
- Ability to manage sensitive information with discretion
What We Offer:
- Comprehensive benefits package including 401(k) with 200% match up to 6%
- Affordable health insurance premiums with wellness incentives
- HSA with annual company contribution of $500
- Company-paid individual dental, short-term and long-term disability insurance
- 11 paid holidays
- Generous vacation and sick time
Pay will be determined by education, experience, and location. Range: $19.75 - $22.50 Hourly
Metis is a drug-free and tobacco-free workplace.