Job Description
Job DescriptionBenefits/Perks
- Competitive Compensation
- Great Work Environment
- Career Advancement Opportunities
Job Summary Laguna Eyes Optometry has been providing concierge level care to our community for almost 50 years. It is an office that prides itself in utilizing current technology and premier products for our patient care and eyewear provision. Quality customer service and attention to detail is critical to our legacy.
As an Optician, you will speak with patients to learn about their lifestyle and needs, take facial measurements, and help them pick out eyewear and contact lenses based on their specific requirements. You will also help them learn about their new products, explain pricing and insurance coverage, and follow all HIPPA and confidentiality regulations closely. This position requires strong understanding of the lenses and lens enhancements, lensometry, and proper laboratory submission techniques. The ideal candidate has exceptional customer service skills, strong communication and interpersonal skills, and in-depth knowledge of the inner workings of an optometrist’s office. Additionally, the ideal candidate will have strong understanding of contact lenses and will manage contact lens ordering.
All opticians and technicians work as a team in our front office managing phone calls, patient care and office cleanliness in addition to their specific role responsibilities.
Responsibilities
- Meet and talk with patients to learn their needs for eyewear
- Make suggestions on frames, and assist patients in choosing the best option for them
- Take facial measurements to ensure a perfect frame fit
- Prepare specific orders for the ophthalmic lab
- Explain pricing, insurance, and payment options to the patient thoroughly
- Verify accuracy of incoming ophthalmic lab orders
- Assist in pre- and post-examination care of the patient
- Maintain office and optical shop organization and cleanliness
- Operate under all HIPPA and confidentiality regulations
Qualifications
- Previous opticianry experience mandatory
- Must be available to work occasional Saturdays
- Strong comfort with technology
- Critical Attention to detail
- Strong ability to multi-task in a busy environment
- Strong communication and interpersonal skills
- Strong customer service skills
- Must be able to stand on feet for half of your day