Job Description
Job DescriptionLive events are fun.
Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family.
Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories.
The world’s best companies use TicketManager’s industry leading ticket and event management software to make client entertainment easy and prove the ROI. We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be.
TicketManager is an official partner of the New York Jets, Philadelphia Eagles & Phillies, Washington Wizards & Mystics, Washington Capitals, Texas Rangers, Houston Texans, LAFC & Angel City, Seattle Seahawks, and a partner of over 50 professional and college sports teams, franchises, universities and technology providers.
TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL.
The Assistant, People & Office Operations plays a key role in keeping our award-winning culture thriving. In this role, you’ll support the People Operations team and oversee office management across all of our offices in California, New York, and Arizona including office organization, vendor coordination, finance administration, and overall workplace support to ensure smooth day-to-day operations.
*This role is In-Office in Calabasas, CA, Monday-Friday*
Responsibilities:
- Manage the day-to-day operations of all TicketManager offices, ensuring a professional, organized, clean, and welcoming environment.
- Oversee office supplies, kitchen stock, and common area upkeep across all offices, managing inventories and coordinating with building management, vendors, and service providers (e.g., janitorial, IT, maintenance) to ensure smooth operations.
- Coordinate catering and food service for weekly team meals, executive lunches, and onsite meetings.
- Provide administrative support for Finance, including handling mail, invoices, check deposits, and tracking office budgets
- Support People Operations initiatives by assisting with employee engagement activities, birthday & work anniversary recognition, and maintaining culture-focused office boards
- Prepare and maintain meeting spaces, greeting and hosting clients and guests.
- Monitor and maintain office equipment, supplies, and facilities to ensure smooth day-to-day operations.
- Keep shared files, photos, and records organized and up to date across digital and physical systems.
- Collaborate with cross-office teams to align office management standards and ensure consistent support nationwide.
Desired Skills and Experience:
- Bachelor’s Degree Required.
- 1–2+ years of administrative, office coordination, or executive assistance experience.
- Strong interpersonal skills; comfortable engaging with staff, executives, vendors, and external partners.
- Highly organized and detail-oriented, with the ability to juggle multiple projects and deadlines.
- Self-motivated and resourceful, thriving in a fast-paced, entrepreneurial environment.
- High level of personal integrity, professionalism, and discretion in handling sensitive or confidential information.
- Excellent written and verbal communication skills.
- Demonstrated ability to take ownership, solve problems proactively, and maintain a positive, team-oriented attitude.
- Technical skills preferred: Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), Canva, Adobe Suite; familiarity with collaboration tools such as Slack, Microsoft Teams, or Confluence a plus
TicketManager Highlights:
- $22-25 per hour
- Bonus Eligibility
- Role is In-Office, Monday-Friday
- 401k & Company Match
- Health Benefits (Medical, Dental, Vision, Chiropractic)
- Unlimited PTO
- Quarterly Live Event Credit
- Monthly Happy Hours & Volunteering
- Fun Company Perks
- Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row
- Recognized as one of the Best Places to Work by Inc. Magazine and the LA Business Journal
- 4.5 out of 5 Glassdoor rating
- Used by over 4,000 globally known companies including ~15% of the Fortune 500
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