Job Description
Job DescriptionJob Title: Operations AnalystLocation: Amherst, NYHire Type: Direct HirePay Range: $62,000 - $64,000Work Type: Full-timeWork Model: Hybrid (1 day from home)Work Schedule: Monday – Friday, 8aam – 5pm Recruiter Contact: Amy Dugenske, ADugenske@imaginestaffing.netNature & Scope:Positional OverviewThe Imagine Group is recruiting for an Operations Analyst on behalf of our client, a leading provider of precision engineering and advanced manufacturing solutions, this organization supports clients across diverse, high-tech industries in Amherst, NY.
In this role, the candidate must be able to work under pressure and manage to meet deadlines as well as be comfortable in seeking help from peers and superiors. The candidate should have a strong knowledge of residential (RMBS) and/or commercial (CMBS) mortgage documents and procedures as well as possess excellent written and oral presentation skills. Excellent technical computer skills with experience in Microsoft Word, Excel, Adobe pdf documents and other various programs is a must. Working knowledge of mortgage securitizations is a plus. Candidate will be working with highly confidentiality information and be bound by the company’s applicable non-disclosure agreement and other applicable internal and regulatory guidelines.Role & Responsibility:Tasks That Will Lead to Your Success
- Assist with monitoring inbound notices and communal mailbox, generating work assignments workflow system and complete quality control check after setup.
- Retrieve documents from various data repositories, assigning to associated work assignment folder(s), update system of record and provide notification to appropriate parties.
- Generate monthly reports, complete quality control checks and ensure all timelines are met.
- Review retrieved documents for basic mortgage requirements per checklist, memorialize missing items in workflow system.
- Run various routine downloads from internet sites; distribute and disseminate information to appropriate team members.
- Create report(s) in the workflow system, assist with quality control reviews for accuracy, and issue outbound emails to notify parties of missing documents and reporting results.
- Assist with setting up new company assignments in workflow system.
- Challenge existing company protocols and proactively provide detailed suggestions on how to improve existing processes.
- Assist staff with other various items such as retrieving emails from a communal inbox and directing them to appropriate parties, updating systems, and saving documentation.
- Participate in system-related projects as may be required to meet deliverables, improve efficiency, implement continual improvement activities, or satisfy client demands.
Skills & ExperienceQualifications That Will Help You Thrive
- Ability to effectively prioritize workload and deliver accurate results and meet deadlines with minimal supervision.
- Possess clear, concise and effective written and oral communication skills; organized and detail oriented.
- Comfort working under strict deadlines for delivery of work products.
- Ability to thoroughly quality control all works before delivery to management and/or clients.
- Strong computer skills, including advanced proficiency with Adobe, Excel, PowerPoint, and Microsoft Word.
- Familiar with RMBS and CMBS Loan Documents.
- Commercial or Residential mortgage servicing experience a plus.
- Ability to work collaboratively in small team entrepreneurial environment.
- Detail-oriented - pay close attention to small particulars while performing primary responsibilities.
- Ability to manage multiple tasks and navigate competing priorities.
- Must present themself in a professional manner.
- Willing to challenge existing company protocols and proactively provide detailed suggestions on how to improve existing processes.