Job Description
Job Description
Mesa Cold Storage is seeking an energetic, outgoing individual with a strong drive to succeed in joining our Tolleson office. Our office environment is casual yet bustling, and multitasking is a daily occurrence. The ideal candidate will possess the following skills:
• Excellent Communication Skills: Strong written and verbal communication abilities are essential as you'll handle incoming phone calls and emails throughout the day.
• Effective Time Management: Ability to complete daily tasks promptly using established office processes.
• Strong Multitasking Abilities: Capable of managing multiple projects simultaneously, including coordinating with carriers on appointment issues and handling daily tasks while maintaining top-notch customer service.
• Previous Customer Service Experience: Experience in direct customer interactions, phone assistance, understanding company policies and procedures, and problem-solving.
• Proficiency in Microsoft Office: Familiarity with Microsoft Office applications is required.