Customer Service Representative - Bilingual (English/Spanish)
Job Description
Job Description
Customer Service Representative – Bilingual (English/Spanish)
Location: Commerce, CA
Shift: Monday – Friday, 7:00 AM – 4:30 PM (Full-time, Onsite)
Pay Rate: $20/hour
About the Company
We are a global leader in flavor and fragrance manufacturing, proudly family-owned and operated for over 35 years. Our custom solutions serve a wide range of clients in the food and beverage industry, combining innovation with a strong commitment to personalized service and lasting partnerships.
Position Summary
We are seeking a Bilingual Customer Service Representative (English/Spanish) with direct experience in the flavor, fragrance, or manufacturing industries. This role is key to supporting internal operations and maintaining strong relationships with clients in a fast-paced, innovation-driven environment. Candidates with retail or general office backgrounds will not be considered.
Responsibilities
• Serve as a primary point of contact for clients and internal departments via email and phone
• Accurately enter and maintain product data and customer records
• Assist in the coordination and preparation of product samples
• Review and edit documents for accuracy, clarity, and completeness
• Follow internal procedures and ensure compliance with company standards
• Support onboarding and training of new team members as needed
Requirements
• Fluency in both English and Spanish is required
• Prior customer service experience in the flavor, fragrance, or food/beverage manufacturing sector is strongly preferred
• Proficient in data entry, Microsoft Excel, and standard office software
• Detail-oriented with strong organizational and communication skills
• Ability to multi-task and work proactively in a collaborative environment
Why Work Here?
• Be part of a supportive and creative team
• Work in a stable, day-shift role
• Opportunity to make a direct impact on a growing company that values innovation and service
Company DescriptionFor consideration, please apply online at http://www.expresspros.com/torranceca/ or schedule and appointment by calling 310.923.7580. No fee to find you a job.
****APPLY: http://www.expresspros.com/torranceca/ ****
Impacting people. One job at a time.
Express Employment Professionals Torrance is your local resource for your employment search. We offer a variety of positions including Industrial, Manufacturing, Clerical and Administrative. Our positions vary from temporary, long term, and evaluation hire. We look forward to matching you to a position that fits your experience and thank you for your interest in Express Employment Professionals Torrance.
Express Employment Professionals * 22805 Hawthorne Blvd. * Torrance, CA 90505 * 310.923.7580 *
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance
Company Description
For consideration, please apply online at http://www.expresspros.com/torranceca/ or schedule and appointment by calling 310.923.7580. No fee to find you a job.\r\n****APPLY: http://www.expresspros.com/torranceca/ ****\r\nImpacting people. One job at a time.\r\nExpress Employment Professionals Torrance is your local resource for your employment search. We offer a variety of positions including Industrial, Manufacturing, Clerical and Administrative. Our positions vary from temporary, long term, and evaluation hire. We look forward to matching you to a position that fits your experience and thank you for your interest in Express Employment Professionals Torrance. \r\nExpress Employment Professionals * 22805 Hawthorne Blvd. * Torrance, CA 90505 * 310.923.7580 * \r\nWe will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance