Job Description
Job DescriptionDescription:
Join Our Team as an Experienced Debt Collector - Full Time, On-Site
We are hiring a skilled Debt Collector to manage medical account and recover outstanding balances. This full-time, in-person role offers competitive pay and strong benefits.
Key Responsibilities:
- Manage a portfolio of medical debt accounts.
- Contact debtors via phone, mail and other methods to resolve balances.
- Use skip tracing tools to locate difficult-to-reach debtors.
- Investigate disputes and work toward fair resolutions.
- Ensure all activities comply with FDCPA and relevant regulations.
- Meet or exceed collection goals while maintaining professionalism.
Requirements:
What We’re Looking For:
- Experience: Strong clerical experience required. Prior debt collection experience preferred, medical collections is a strong plus.
- Communication: Clear, calm and persuasive communication skills.
- Tech Skills: Basic knowledge of Microsoft Word and Excel; experience with collections software or skip tracing tools is a plus.
- Problem-Solving: Able to investigate and resolve issues quickly.
- Performance-Drive: Motivated by meeting and exceeding goals.
- Organized: Manage multiple accounts accurately and efficiently.
- Professional & Empathetic: Handles sensitive situations with respect and understanding.
What We Offer
- Pay: Competitive, based on experience.
- Health Insurance: Employer-paid, with deductible reimbursement.
- Retirement: 401(k) with 4% company match.
- Schedule: Full-time (40 hours/week), Monday-Friday, flexible hours.
- Location: On-site in Jarrettsville, MD.
Additional Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Flexible schedule
- Paid time off
Job Type: Full-time
Expected Hours: 40 per week
Shift: Day shift, 8 hours
Work Location: In-person
Note: Salary will be based on experience and discussed during the interview
If you're ready to take the next step in your career and make a meaningful impact in medical billing, apply today and join our dynamic team!