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Patient Care Coordinator

Timber Dental
locationPortland, OR, USA
PublishedPublished: 6/14/2022
Healthcare
Full Time

Job Description

Job DescriptionDescription
At Timber Dental East Burnside, we’re creating a modern dental experience that feels welcoming, comfortable, and genuinely patient-focused. Our team is passionate about great dentistry, strong teamwork, and creating a fun, positive atmosphere where both patients and team members enjoy coming to the office. We combine advanced technology, a collaborative culture, and a people-first approach to make dentistry better for everyone.


We are looking for a friendly, organized, and patient-focused Patient Care Coordinator to join our East Burnside team. This role is the face of the practice and plays a key part in creating an exceptional patient experience from the moment patients walk through the door.


The ideal candidate thrives in a fast-paced environment, communicates confidently, and enjoys building relationships with patients and teammates alike.



Key Responsibilities

  • Greet and check in patients with professionalism and warmth
  • Answer phones, schedule appointments, and manage patient communication
  • Verify insurance benefits and review treatment estimates with patients
  • Maintain accurate patient records and office documentation
  • Coordinate patient flow and support the clinical team throughout the day
  • Assist with patient follow-up and recall scheduling
  • Help create a positive, upbeat, and welcoming office atmosphere
  • Support daily office operations and administrative tasks as needed

Schedule

  • Monday 7:30-5:30
  • Tuesday OFF
  • Wednesday 7:30-5:30
  • Thursday 7:30-5:30
  • Friday 7:30-530


Skills, Knowledge & Expertise

  • Previous dental or healthcare front office experience preferred
  • Experience with dental software systems preferred
  • Strong communication and customer service skills
  • Organized, dependable, and detail-oriented
  • Ability to multitask and work efficiently in a team environment
  • Positive attitude and willingness to learn
  • Competitive pay
  • Medical, dental, and vision benefits
  • Paid time off and holidays
  • Opportunities for growth and development
  • Supportive and fun team culture
  • Modern office environment and technology



Job Benefits

  • Medical
  • Dental
  • Vision
  • PTO
  • 401k Matching
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