Job Description
Job DescriptionWe are looking for a skilled and detail-oriented Medical Receptionist to join our team in Santa Cruz, California. This position is a Contract to permanent role, offering the opportunity to transition into a long-term position based on performance. In this role, you will be the first point of contact for patients, ensuring a welcoming and organized experience in a medical office environment.
Responsibilities:
• Welcome patients and visitors with a friendly and detail-oriented demeanor, creating a positive first impression.
• Manage patient check-in and check-out processes efficiently, ensuring accurate documentation.
• Schedule appointments using Google Calendar and other scheduling tools, coordinating with medical staff as needed.
• Answer phone calls, address inquiries, and route messages to the appropriate personnel.
• Maintain the reception area and office supplies to ensure a clean and organized workspace.
• Assist with basic administrative tasks such as filing, data entry, and correspondence.
• Handle patient information with confidentiality and comply with healthcare regulations.
• Communicate effectively with patients to provide clear information about appointments and office procedures.
• Support the medical team with clerical tasks to ensure smooth operations.
• Monitor and update patient records as required, ensuring accuracy and completeness.• Minimum of 1 year of clerical or healthcare administrative experience.
• High school diploma or equivalent educational background.
• Proficiency with Google Calendar and Microsoft Office Word.
• Knowledge of basic medical terminology is preferred.
• Strong organizational skills and attention to detail.
• Excellent interpersonal and communication skills, with a pleasant and focused manner.
• Ability to work reliably and maintain punctuality.
• Business casual dress code, adhering to high standards.