Job Description
Job Description
Job Description: Medical Assistant
Location: Chicago, IL
Compensation: $17-18 hour (based on experience)
Position Type: Full-Time in person
Job Summary:
We are looking for a reliable and detail-oriented Medical Office Associate to join our Chicago-based medical office. The ideal candidate will play a key role in patient engagement and administrative support, including billing and insurance tasks. If you thrive in a fast-paced healthcare environment and excel at multitasking, we encourage you to apply.
Key Responsibilities:
Patient Engagement:
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Greet patients in a friendly and professional manner.
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Assist with check-in/check-out procedures, including verifying personal and insurance information.
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Schedule appointments, follow-ups, and manage cancellations or rescheduling.
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Respond promptly to patient inquiries via phone, email, or in-person.
Administrative and Billing Support:
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Collect co-pays, process payments, and provide receipts.
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Submit and track insurance claims, ensuring timely resolution of billing issues.
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Verify insurance coverage and pre-authorizations as needed.
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Generate billing statements and support patients with billing-related questions.
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Maintain accurate and updated patient records in electronic medical record (EMR) systems.
Office Operations:
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Ensure smooth daily operations by maintaining organized schedules and files.
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Monitor office supplies and assist in reordering when necessary.
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Maintain cleanliness and organization of the reception and waiting areas.
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Coordinate with clinical staff to ensure patient flow is efficient and timely.
Compliance and Confidentiality:
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Follow HIPAA regulations and office policies to ensure patient information remains confidential.
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Stay up to date on best practices for patient data management and billing procedures.
Qualifications:
Education and Experience:
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High school diploma or equivalent (required); additional certifications in medical billing or administration (preferred).
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Previous experience in a medical office or healthcare setting, including billing and insurance tasks (preferred).
Skills:
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Strong proficiency with EMR systems and billing software.
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Knowledge of medical billing, coding, and insurance claims processes.
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Excellent communication and customer service skills.
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Strong attention to detail and organizational skills.
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Ability to multitask and prioritize in a busy office setting.
Personal Attributes:
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Friendly and approachable demeanor.
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Professional appearance and conduct.
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Dependable, punctual, and adaptable.
Work Schedule:
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Monday, Tuesday, Thursday, Friday with occasional weekends depending on office needs.
Compensation and Benefits:
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$17-18/hour, depending on experience and qualifications.
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Opportunities for professional growth, including training in billing and administrative functions.
If you are passionate about patient care and supporting the operational success of a medical office, we invite you to apply.
To Apply: Submit your resume and cover letter to mubeena.siddiqui@gmail.com