<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Competitive Pay</li>
<li>Professional Development</li>
<li>Job Stability in a growing industry&nbsp;</li>
</ul>
Job Description We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.&nbsp; Responsibilities
<ul>
<li>Answer customer questions via phone, email, and in-person</li>
<li>Assist clients with new quotes, updating policies, payments, and other services</li>
<li>Schedule appointments and maintain calendar</li>
<li>Maintain detailed records of client interactions</li>
<li>Review audits and/or policies</li>
<li>Collaborate with colleagues to provide comprehensive customer service</li>
</ul>
Qualifications
<ul>
<li>Knowledge of insurance products</li>
<li>High school diploma/GED required, Bachelor’s degree preferred</li>
<li>Excellent customer service skills</li>
<li>Highly organized with strong time management skills</li>
<li>Familiarity with Microsoft Office and other software applications</li>
</ul>