Job Description
Job DescriptionOur Genesee County Client is looking for a Medical Clerk. As the Medical Clerk duties include:
• Answers the telephone, greats the public, directs inquires, and maintains a welcome and professional environment;
• Monitors and schedules appointments for clients, which may include making reminder calls, following up with individuals who missed an appointment, etc;
• Verifies/confirms Medical insurance coverage and enters into EMR as needed
• Verifies /confirms Ability to Pay;
• Verifies/confirms authorizations for services which includes prior authorization for commercial payers.
• Collects applicable copays and other non-covered service charges and accurately applies multiple forms of payments in the EMR
• Distributes mail and assist with mailing;
• Assist with various projects, including duties such as organizing meetings and appointments;
• Works collaboratively with other GHS staff, consultants and volunteers;
• Types memos, correspondence, reports, and other documents;
• Provides coverage for breaks, emergencies, lunch, meetings and vacations;
• Provides support for office personnel;
• Enters, retrieves, and verifies information in computer systems
The ideal candidate for the Medical Clerk role would have:
Knowledge of medical terminology and medical procedures as related to physician Medicaid and clinical support billing codes;
• Proficiency in a PC environment, in particular with Microsoft Word, Excel, and Outlook;
• Excellent verbal and written communication skills;
• Ability to pay attention to detail;
• Possesses a professional manner;
• Ability to create and maintain relationships with individuals through personal, telephone or e-mail contacts;
• Ability to learn and understand issues pertaining to mental health services;
• Ability to read and comprehend simple instructions, short correspondence, and memos;
• Ability to effectively present information in one-on-one and small group situations to clients, visitors, and other employees of the organization;
• Ability to maintain confidential information;
• Ability to respond appropriately to crisis situations;
• Ability to work cooperatively and effectively with other staff, agencies, and professionals in the community;
• Ability to communicate effectively with a variety of individuals, including peers, supervisor; clients, and the public;
• Ability to effectively prioritize and manager multiple tasks and to meet deadlines;
• Ability to work as a team player
This is a 3 to 6 month project.Patient Scheduling, Medical Front Office, Receptionist Duties, Patient Check-in, Basic Medical Terminology