Job Description
Job Description
Monterey Bay GI Consultants Medical Group
Our G.I. specialty practice is seeking a full-time patient care coordinator to assist patients at the check-out desk at our Monterey location. This position is primarily clerical in nature. There may be an occasional need to assist with rooming patients.
General Summary of Duties:
- Greet patients who are ready to check-out.
- Review physician orders, in ATHENA, and schedule and/or arrange for:
- Follow-up office visits
- Procedures in the Endoscopy Center & local hospitals
- Diagnostic Tests to include CT scans, Ultrasounds, MRI’s, MRCP’s, Small bowel studies, Esophograms, etc.
- Provide written and verbal dietary and procedure prep instructions.
- When completed, close orders and educational material within ATHENA
- Provide written appointment and/or lab orders to patients and facilities.
- Initiate authorization process for patients with insurances that require prior authorization for procedures and other outpatient services (when the authorization position is sick or on vacation)
- Collects co-payment and/or other payments.
- Answers phones as back up to operators
- Performs Open Access Interviews
- Responsible for the schedule maintenance of one or more physicians
- Responsible for requests/tasks sent to personal in-box.
- Provides back up assistance to Front Desk.
- Works various ATHENA MD and GI Staff buckets
- Part time can be considered. Benefits include medical dental, and vision insurance, 401K, vacation, sick, and holidays.
General Qualifications:
- Bilingual (English/Spanish) Required
- Present a professional appearance
- Ability to, verbally, communicate clearly, effectively, and professionally
- Ability to communicate effectively and professionally in written form
- Work well with patients, physicians, management, and staff
- Must have strong attention to detail
- Have excellent data entry skills
- Have excellent penmanship
Job Type: Full-time, Part-time
Salary: $22.50 - $24.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work location:
- In-person at Monterey, California office (in Ryan Ranch)
Education:
- High school or equivalent (Required)
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