Fair Futures Supervisor

Job Description

Job Description

Summary Job Description:

Coach Supervisors report to Program Directors. The Supervisor’s overall job is to help create a strength-based, trauma-informed environment and provide ongoing management, direction, and support to up to 4-5 Coaches in building relationships with young people and helping them progress towards their goals. To achieve this, Coach Supervisors perform a variety of supervision and management daily duties. However, the work changes often according to the needs of the young people served by the Coach Supervisor’s team.

This position offers a full-time, 35-hour-per-week, hybrid and in field work schedule and is based in Little Flower’s Brooklyn office. The role requires travel across all five boroughs. This position may require work outside of normally scheduled working hours.

About Little Flower

Little Flower Children and Family Services of New York is a human services nonprofit supporting the well-being of children, youth, families, and individuals across New York City and Long Island since 1929.

Our staff of more than 500 builds well-being by providing prevention services, foster care, residential treatment care, adoption services, programs and services for individuals with developmental disabilities, and medical and mental health services.

Principle Responsibilities

Model Behavior

• The Supervisor should build trusting relationships with Coaches, as Coaches do with young people, and model a strength-based approach in their work.

Coach & Support Coaches

• Support Coaches in their efforts to build relationships with young people, including sharing effective engagement techniques
• Guide Coaches to use Motivational Interviewing techniques to develop and follow action plans with young people
• Support Coaches with the academic and career development goal-setting process, including walking through how to use the process maps and dashboards, and selecting goals based on that young person’s situation
• Help Coaches navigate the DOE and other systems, as needed
• Help Coaches prevent and navigate crises, as they arise.

Coach Supervision

• Supervisorsmonitorthe progress Coaches are making with young people through regular supervision sessions (typically weekly or biweekly), and ensure Coaches are takingappropriate stepsto help young people progress and plan for the next step on their journey.
• Toprepare forsupervision, the Supervisor should review key data in advance (including any progress notes, new academic data, and goals/steps completed over the last week).
• During the session, the Supervisor can debrief with Coaches on the status of their relationship with young people, any crisis situations, goal-setting progress, etc.

Coach Professional Development

• Acknowledge and celebrate Coaches’ strengths and progress
• Identifyareas for growth
• Provideappropriate skill development opportunities
• Conduct team meetings with Coaches andfacilitaterelevant conversations, such asbest-practice engagement and coaching techniques,haredchallenges across the team, upcoming events, training, and/or group activities.

Reporting to the Director

• The Supervisor will also meet with the Program Director regularly to receive supervision.

• During this session, the Supervisor can provide an overviewonCoach progress, raise any concerns, and requestassistancein any areas.

Additional Responsibilities

• Meeting with young people and assigning Coaches
• Matching young people to new Coaches, as needed
• Working collaboratively with other professionals, such as foster care staff, school administrators, guidance counselors, etc., as needed
• Participating in all Coach hiring
• Working collaboratively with other staff and system providers driving towards similar goals in a coordinated fashion
• Helping stafffacilitatepeer groups, which can focus on skills such as healthy communication, positive peer relationships, dealing with peer pressure, and service learning
• Working with the Program Director to conduct outreach to outside community agencies and provide direction to all program staff
• Ensuring that administrative and financial procedures are in place

Required Qualifications and Experience

Education & Experience

• Coach Supervisorsshould ideally have aBahcelor’sof Social Work.ABachelor’s in Educationor a similar field may be accepted.
• Candidates must havea minimum of three years of experience working with at-risk or system-involved youth.

Relational Skills

• Ability to work from a strength-based, trauma-informed, youth development lens
• Able to build andmaintainharmonious working relationships with and among staff
• Support staff in developing strong relationships with young people

• Provision of emotional support to reduce stress and build resiliency in staff
• A love for working with young people
• Strong ability to relate to young people and engage them in conversation
• Values and promotes diversity
• A belief thatchangeis possible
• Able tomaintainhealthy boundaries
• Able to remain calm during moments of tension and stress

Professional Skills

• Strong written and verbal communication skills
• Strong time-management, organizational skills, and attention to detail
• Ability to conduct outreach and build partnership with outside community agencies
• Experience in or openness to interpreting data to inform decision-making
• Experience in or openness to implementing evidence-based practices
• Ability to use Motivational Interviewing techniques
• Ability to use trauma-informed techniques
• Ability tofacilitatetherapeutic groups

Preferred Qualifications

• Supervisory experience and experience as a Coach is preferred.
• MSW or similarMaster’sdegree preferred.

Travel Requirements

This position offers a full-time hybrid and in field schedule based in Brooklyn and requires regular travel across the five boroughs.

Disclaimer

The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position.

Diversity, Equity, Inclusion and Belonging Statement

With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John’s Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences.

Accessibility

Some job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may be designed to protect the safety and health of the employee, their fellow employees and the individuals being served and may therefore exclude some individuals.

Equal Employment Opportunity Statement

Little Flower Children and Family Services of New York provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.