Receptionist - State Farm Agent Team Member
Job Description
Job DescriptionBenefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my legacy agency in 2021 and expanded with a second office in 2023. Today, were proud to have a team of 20 team members who work together with a shared mission and a strong commitment to serving our customers and community at a high level.
Ive been with State Farm for 19 years and previously served as an agency manager and sales leader. Before State Farm, I worked as a stock broker, which helped shape my competitive mindset and focus on performance. I attended Austin College, played both baseball and football, and was honored to be inducted into the Hall of Fame. Im also a lifelong Texoma resident, and State Farm runs in the family my mom was an agent for 35 years.
Giving back is a major part of who we are. Across both offices, we participate in 50+ community events every year, and we take pride in showing up consistently and making an impact. Our office motto is simple but powerful: know, care, educate, and serve each other and our community. We believe in always serving, always improving, and always striving to be the best.
For our team, we offer life insurance, PTO, 401k, health benefits, work-life balance, and licensing reimbursement. Our culture is competitive, high-energy, and growth-driven, and were looking for team members who bring strong character, a great attitude, and a relentless work ethic. If youre someone who cares about people, wants to win, and is never satisfied with good enough, youll fit right in here.
ROLE DESCRIPTION:
Jake Shockley - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.