Job Description
Job Description
Hogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
A Hybrid working model
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
What does a Production Lead do at Hogarth?
The Production Lead oversees a client dedicated Creative Production Studio for Hogarth collaborating with clients across North America, as well as serving as a connector with Hogarth's network globally and partners as appropriate to execute. The engagement is a complex, matrixed environment pulling clients, partners and team members across lines of business, project types and opportunities for growth. As the Client's central point-of-contact, this role holds overall responsibility for the relationship with the Client and key stakeholders while implementing ways of working with WPP and clients as well as ensuring Hogarth teams are engaged and motivated to perform, and collaborate across WPP partners as needed. This role is also responsible for the development of roadmaps, ensuring projects are completed on time and within budget, while maintaining high standards of satisfaction, quality, and collaboration.
Client Leader
Serving as a primary point of contact for the Client, the Production Lead is a strategic partner responsible for understanding the engagement, building and managing the right team and working closely with WPP partners to build and support the relationship. This position requires proven experience in a similar role, with strong operations and stakeholder management skills. Exceptional problem-solving abilities and attention to detail are essential for success. This position is responsible for tracking the KPIs for the health of the relationship and how operations are performing overall. In this role you will be working with both sister agencies within WPP as well as outside agencies and client partners as the main point of contact.
Operations Leader
The Production Lead is also accountable for launching internal ways of working supporting processes that drive successful business delivery. Working across various disciplines and collaborating with regional and global teams, the successful candidate will leverage their outstanding problem-solving skills, sound judgment, and strong relationship-building capabilities to lead and mentor the team and the broader agency.
Reporting lines and key stakeholders
This role reports to the both the Managing Director of Client Business and the Managing Director of the region that manages all operations.
You will work closely with Project Management, Account, and Production teams.
Responsibilities
- Serve as a trusted advisor and a main point of contact for clients, fostering strong, lasting relationships
- Responsible for strategy, health and delivery of the business
- Work with both client procurement and day to day client point of contacts to maintain client satisfaction on a macro and micro level
- Immerse yourself in the client's business to identify and act on opportunities to improve service
- Leverage production strategies and tools to connect and optimize the global network, promoting best practices
- Work closely with internal teams and external stakeholders to ensure seamless project execution that meets client objectives
- Guide the team to deliver projects successfully, maintaining high-quality standards and meeting deadlines through conflicting priorities while maintaining imperiality
- Identify and resolve issues that could impact timelines, quality, or client satisfaction, ensuring optimal outcomes
- Use agency data to provide insights on planning, tracking deliverables, budgeting, and resourcing
- Lead the team in meeting project goals while aligning deliverables with client requirements
- Work with internal teams on staffing, resource allocation, and financial reporting
- Take proactive steps to implement recovery plans when critical risks arise
- Demonstrate strong collaboration skills with internal teams, external partner agencies, regional offices, and third parties
- Foster a culture of trust, communication, collaboration, productivity, and engagement
- Collaborate with global and regional leaders to manage and execute initiatives in line with integrated strategies
Requirements
- 10-15 years of related experience within an international production environment
- Commercially focused with a passion for delivering and exceeding results
- Focus on continuous improvement of project management methodology
- The ability to thrive in an ever changing and dynamic work environment
- Ability to effectively manage multiple projects and relationships cross functionally
- Experience with complex decision and planning processes
- Ability to conduct presentations comfortably
- Experience working with Senior and Executive management at the agency and with clients
- Must have a demonstrated ability to understand client needs, anticipate challenges, and deliver solutions that exceed expectations, while always prioritizing the client's best interests
Experience with complex decision and planning processes
"The base salary for this position at the time of this posting may range from $100,000 to $230,000. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click [here](opens in a new tab) for more details"
#LI-KN1 #LI-Hybrid
Our Hogarth Values:
Hands on
No egos here. Just a shared drive to roll up our sleeves and make great things happen. Every project--big or small, gets our full energy because we believe in doing things right. Every single time. It's how we deliver real results without cutting corners.
Honesty
We are real and authentic – with each other and in our work. Honest, direct communication builds the trust we need to collaborate, grow, and make meaningful things together. It's not always easy but it's always worth it.
Heart & Soul
We bring heart to everything we make. Passion, pride and relentless drive push us beyond "good enough" ––because we care deeply about our craft, and we're always chasing better. We love what we do, and it shows.
Happy Family
Creating a space where everyone feels valued--even when opinions differ, makes this a supportive and inclusive environment for our people. We embrace our differences, celebrate our wins together, and never lose our sense of humor.
Hungry
Curiosity keeps us hungry. We question, experiment, and always seek out what's next. We never settle, and we never stop learning.
Inclusion and Impact
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please contact careers@hogarth.com if you need the job advert or form in another format.
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