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Warehouse Supervisor - Bilingual Mandarin

JD.COM
locationPiscataway, NJ 08854, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Location:

Job Type: Full-Time

About the Role

As a Warehouse Supervisor at JD Logistics, you’ll lead and manage daily warehouse operations in our busy New Jersey distribution center. You’ll be responsible for ensuring operational efficiency, accurate order fulfillment, and maintaining safety and quality standards. This is a hands-on leadership role ideal for individuals who enjoy problem-solving, leading teams, and driving results in a fast-paced environment.

Key Responsibilities

Operations Execution

  • Oversee daily warehouse functions including receiving, put-away, picking, packing, and shipping
  • Ensure timely and accurate execution of customer orders
  • Monitor productivity, adjust workflows, and address bottlenecks

Team Leadership

  • Supervise a team of warehouse associates; train, coach, and mentor team members
  • Allocate labor and assign tasks to meet operational goals
  • Motivate staff while holding team accountable to performance standards

Inventory & Quality Assurance

  • Conduct cycle counts and inventory audits to maintain accuracy
  • Monitor quality control and escalate product/order discrepancies

Safety & Compliance

  • Enforce adherence to all warehouse safety protocols and company SOPs
  • Promote a clean, organized, and safe work environment

Reporting & Communication

  • Communicate shift updates, challenges, and results to Warehouse Manager
  • Collaborate with internal teams and clients to troubleshoot operational issues

Qualifications

  • 3+ years experience in a warehouse, distribution, or 3PL environment
  • At least 1 year in a lead or supervisory role
  • Strong knowledge of warehouse operations and safety procedures
  • Familiarity with WMS or inventory systems preferred
  • Bilingual in Mandarin is REQUIRED
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