Job Description
Job Description
Position Title: Program Advisor, Federal Initiatives
Reports to: Assistant Director or Sr Program Manager, Federal Initiatives
Department: Federal Initiatives
Last Revised: May 2025
Salary Range: $54,600 - $60,450
:
The Program Advisor serves as the first line of support for TWC’s applicants and program participants. Reporting to the Assistant Director or Senior Program Manager, this position is responsible for participant communication and implementation of day-to-day activities for funded programs designed to attract outstanding individuals from all backgrounds. The Program Advisor will support relationship development with internal and external stakeholders, advising applicants, candidates, and selected participants throughout their experience and collaborating within the department as well as across departments at the organization to provide excellent service and support.
The Washington Center is a remote/hybrid organization with the majority of employees working on average one day per week in TWC’s Residential and Academic Facility, conveniently located near Union Station and public transportation in the NoMa neighborhood of Washington, DC. Given our organizational mission focus on skills, workforce development and collaboration, there are times where cross-collaboration among teams and departments will require more than one day per week in the office. The individual in this role is expected to reside in the greater Washington, DC metropolitan area.
Essential Functions listed in order of importance:
JOB FUNCTION
%
STUDENT RECRUITMENT & ADVISEMENT
- Contribute to the planning and execution of strategic marketing and recruitment plan(s) for federal programs specially focused on university partnerships.
- Collaborate with MarCom Dept. to meet applicant targets for marketing and recruitment efforts.
- Nurture student leads and in-progress applicants through email, text messaging, and phone calls.
- Set-up webinars to deliver information to perspective applicants and participants.
- Organize logistics for and coordinate program events including selection, orientation, and virtual program activities.
- Utilize technological tools to increase efficiency of program execution and provide all program materials and communication to participants.
40%
STAKEHOLDER MANAGEMENT
- Serve as proxy to Program Manager and point of contact to provide all clients with excellent customer service. Clients may include, but are not limited to: federal agencies, university/college officials, students, and travel and meeting vendors.
- Develop and maintain relationships with strategic partners, including universities and higher ed organizations, that will further the awareness of the program(s) and increase marketing effectiveness.
- Provide designated manager(s) with updates on stakeholder and participant involvement.
- Ensure completion of monthly or quarterly programmatic reports for agency partners.
- Review and provide feedback on internship applications and assist in matching participants with mentors and advisors.
- Train and guide program coordinator(s)
- Other duties as assigned.
30%
STUDENT EXPERIENCE
- Explain program requirements, milestones, and processes to program participants. Review requests for program deferrals and determine eligibility of requests.
- Keep participants informed about program policies, including financial assistance, and ensure their adherence to program requirements.
- Brief participants on housing stipulations and track necessary documentation to facilitate lodging support.
- Arrange for qualified program alumni to participate in development sessions for participants.
- Create, maintain, and analyze surveys to ensure the effectiveness/satisfaction of program activities and programming.
30%
Required Education and Experience an equivalent combination of education, training, and experience will be considered:
- Bachelor’s degree in related field
- 2+ years’ related work experience
- Experience working with students
Preferred Education/Qualifications and Experience:
- Master’s degree is a plus
- Experience working with the Federal government is a plus
- Experience working with college students highly preferred
Knowledge, Skills, and Abilities which are critical to the successful performance of the job. These may be representative but not all inclusive of those commonly associated with the position:
- Ability to manage multiple projects and work collaboratively
- Excellent client relations skills
- Excellent oral and written communication skills
- Proven ability to articulate organizational objectives
- Organized and detail orientated
- Ability to develop systems for tracking information and knowledge
- Easily adaptable
- Independent judgment and initiative
- Proficiency in MS Office with strong knowledge of Microsoft Excel and Word.
Supervisory Responsibility
This position does not have any supervisory responsibilities.
Competencies required to perform the job successfully.
- Communications/Interpersonal Skills
- Teamwork/Collaboration
- Self-Awareness
- Initiative
The Washington Center’s Values guide our mission work in every regard–internally and externally.
- Equity & Inclusion
- Learning
- Connection & Collaboration
- Integrity
- Impact
Equipment Used to Perform the Job which may be representative but not all inclusive of those commonly associated with this position:
- Cloud-based technologies
- Standard office equipment including a computer, job-related software and printer
Physical Abilities are commonly associated with the performance of the functions of this job. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions of this job described. These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this job.
The Washington Center (TWC) is an Equal Opportunity Employer. TWC provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the organization where appropriate.