Job Description
Job DescriptionJob Overview:
A Medical Office Supervisor is responsible for the non-clinical aspects of the day-to-day operations in a medical office environment.
Essential Functions:
- Works collaboratively with the Medical Office Manager
- Supervise non-clinical staff
- Maintain and ensure patient satisfaction and staff motivation
- Maintain positive customer service
- Assist in training and onboarding staff
- Assist in patient scheduling, registration, billing, data entry and processing, and cash posting
- Maintain a safe, clean, and welcoming site environment for patients; organize supplies, tools, and equipment to promote a productive workflow for site staff
- Prioritize, organize, assign, and complete various written communications relating to providing clinical care and assisting coordination including daily eFax log and mail
- Other duties as assigned by office manager
Benefits We Offer: (eligibility based on hours )
- Medical, Dental, and Vision Insurance
- Retirement plan with Company Match
- Paid Time Off
- Paid Holidays
- Commuter Benefits
- Annual Performance Bonus
Qualifications:
- High school diploma required
- Two (2) or more years of experience in front office experience in a medical practice
- Bilingual in English and Chinese required
- High level of professionalism and strong sense of responsibility
- Good communication skills: kind, compassionate, patient interaction with patients and team
- Multitasking ability
- Prior experience working in medical/clinical setting required
- Familiarity with MDLand is a plus
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We look forward to reviewing your application and exploring the possibility of you joining our team!