Product Management Associate - Training & AI-Enabled Products

Job Description

Job Description

Company: Kepner-Tregoe

Location: U.S.

Geographic Preference: Proximity to Princeton, NJ is a plus but not required

Work Model: Hybrid / Remote (approximately 3 days remote per week if located in NJ/PA)

About Kepner-Tregoe

Kepner-Tregoe is a global leader in critical thinking and decision-making. For more than 60 years, organizations worldwide have relied on our proprietary processes to solve complex problems, make high-quality decisions, manage risk, and drive operational performance.

We are now entering our next chapter: embedding our intellectual property into digital platforms and AI-enabled products that help clients learn faster, apply better, and scale more effectively.

This role plays a meaningful part in that evolution.

Position Overview

The Product Management Associate supports the development, launch, and lifecycle management of Kepner-Tregoe’s training and AI-enabled products.

This role goes beyond content coordination. You will help translate intellectual property into scalable offerings, support go-to-market execution, and contribute to the commercialization of digital and AI-based solutions.

You will work across content, platforms, marketing, sales, and operations to ensure our products are:

• Market-relevant
• Technically sound
• Operationally scalable
• Commercially viable

This is an ideal role for someone with 3–5 years of experience who wants to grow into a product management leader in a professional services and digital learning environment.

Key Responsibilities

1. Product Development & Lifecycle Management

• Support roadmap execution for training and AI-enabled products
• Translate business requirements into product enhancements and updates
• Assist in defining user stories, feature priorities, and release documentation
• Maintain structured documentation across product versions
• Use generative AI tools to accelerate content development and iteration
• Ensure product alignment with KT intellectual property standards

2. AI-Enabled Product Support

• Assist in launching and iterating AI-based offerings (e.g., coaching agents, knowledge assistants)
• Support testing, validation, and quality assurance of AI outputs
• Help define product positioning and differentiation in the market
• Coordinate with legal and leadership to ensure responsible AI usage and messaging
• Gather and synthesize user feedback to improve digital tools

This role contributes directly to KT’s digital transformation.

3. Go-to-Market & Commercialization Support

• Partner with Marketing to develop launch materials, positioning briefs, and product narratives
• Support sales enablement tools (one-pagers, FAQs, demo guides, competitive positioning)
• Assist in pricing research and packaging strategy
• Track adoption metrics and early customer usage data
• Support pilot launches and structured market tests

This role strengthens KT’s ability to move from product creation to revenue generation.

4. Learning Platforms & Digital Systems

• Support LMS administration (Litmos, potentially Docebo)
• Coordinate digital content releases and updates
• Assist with analytics and reporting related to product usage
• Help maintain digital product libraries and structured repositories

5. Vendor & Production Coordination

• Coordinate with external design, print, and development vendors
• Track production timelines, inventory, and updates
• Ensure version control across digital and physical materials

6. Cross-Functional Collaboration

• Partner with SMEs, facilitators, marketing, and regional leaders
• Document product changes and communicate updates clearly
• Support internal alignment across regions

Required Experience & Skills

Education

• Bachelor’s degree required

Experience

• 3–5 years of experience in product management, learning products, digital platforms, publishing, SaaS, or a related field

Core Skills

• Strong organizational and project management skills
• Comfort working across multiple workstreams simultaneously
• Clear written and structured communication
• Ability to move from ambiguity to structured output
• Commercial awareness and curiosity about product-market fit

Technical Skills

Experience or working knowledge of:

• Learning Management Systems (Litmos, Docebo, or similar)
• Content development tools (Articulate, Canva, Adobe, Camtasia, etc.)
• Microsoft Office Suite
• SharePoint or structured repositories
• Generative AI tools (ChatGPT or similar)
• Basic analytics or reporting tools

Nice to have:

• Exposure to SaaS or subscription models
• Experience supporting product launches
• Familiarity with structured problem-solving methodologies

What Success Looks Like in Year 1

• AI-enabled offerings successfully supported in market
• Product documentation structured and improved
• Clear product launch materials developed in collaboration with Marketing
• Improved version control and digital asset management
• Sales enablement tools strengthened
• Early product usage metrics tracked and reported

Why This Role Matters

Kepner-Tregoe is evolving from a primarily instructor-led training company to a blended model that includes:

• Digital learning
• AI-assisted application
• Subscription-based offerings
• Embedded client workflows

This role supports that transformation.

Base Salary Range (U.S.):

• $75,000 – $95,000 annually

This range reflects:

• Professional services environment
• Hybrid product + operations scope
• Early-career product management track

Bonus eligibility could be considered depending on KT compensation structure.

Why This Role Is a Strong Platform

• High visibility within a 75-person global firm
• Exposure to AI product commercialization
• Real product lifecycle ownership
• Opportunity to grow into Product Manager or Digital Product Lead roles
• Participation in KT’s strategic evolution