Job Description
Job DescriptionDescription:
Job Title: Account Executive
Division/Department: Sales
Employment Type: Full Time
Reports to: Executive Sales Leadership
OVERVIEW
Digital Wave Technology is a rapidly expanding and highly innovative company specializing in technology for retailers, consumer brands, and healthcare. We provide the only AI-native rapid development platform with Master Data Management at its core that offers enterprise content management and marketing solutions (Product Experience Management, GenAI capabilities) alongside merchandising solutions (Merchandise Planning, Assortment, Lifecycle Pricing). Our solutions are designed to future-proof our customer’s data, processes, and AI strategy.
Our solutions are recognized for quickly adding value-boosting sales, improving profitability, streamlining operational efficiency, accelerating speed to market, and enhancing the customer experience. Businesses with $1B to $300B in revenue leverage our technology to achieve remarkable results. And it's not just about the technology; our dedication to personalized service and forward-looking strategies sets us apart in the industry.
We are seeking a detail-oriented, ambitious, and experienced Account Executive to join our dynamic team. The ideal candidate will be able to influence and meaningfully contribute to a rapidly growing organization committed to delivering high-quality and impactful business solutions with transformational technology. If you have a passion for driving revenue goals and supporting personalized sales engagements, while working within a truly team-focused environment, we want to meet you.
We are expanding globally and headquartered in Florida with satellite offices in India and Europe. This position is U.S.-based and remote.
POSITION SUMMARY
The U.S.-based Account Executive is responsible for supporting sales engagements for various industries, including Retail, Consumer Brands, and Health and Wellness. While Digital Wave’s core roots have traditionally centered around Retail and Consumer Brands, we are expanding our sales efforts in other industries. This role requires a creative mindset with the ability to manage your own business and ensure revenue quotas are achieved quarterly. This role will be unique in that it will require strong sales skills in addition to the ability to conduct basic and simple product demonstrations as needed. We need an Account Executive who can be self-motivated and self-sufficient.
In this role, you will have the opportunity to sell Digital Wave’s Maestro AI, as well as our solution and our state-of-the-art ONE™ Platform. Lead generation is a key part of this role as well as developing new selling strategies and best practices to address an ever-changing economic landscape. You will be collaborating with our strong marketing, product management, and presales support teams, who will assist you in your sales efforts. You will attend major trade shows and industry events annually and will be required to help our company develop innovative ideas to gain market share.
Primary Responsibilities
- Responsible for the entire sales lifecycle, blending project management, technical expertise, and the application of Generative and Agentic AI to assess business needs, design solutions, and promote a collaborative team-selling culture. Ability to manage a sales cycle to closure with team assistance.
- Oversees opportunities from prospecting through post-sale delivery, leveraging AI-driven tools to support business analysis, automate solution design, and foster a non-traditional team-selling approach that maximizes client success.
- Applies Generative and Agentic AI to real-world business scenarios within the sales cycle, ensuring insights, automation, and solutioning are integrated into a team-selling framework that drives measurable results.
- Strong industry knowledge – has come from industry / or has a comprehensive understanding of industry business processes, personas, workflow and key challenges.
- Technically conversant – can grasp advanced technical concepts and be able to articulate the value of those concepts for issue – resolution by prospects.
- Ability to develop a Trusted Advisor relationship with customers, knowing the details – of issues/challenges/and product’s ability for resolution
- Perform weekly sales reporting and forecasting using Zoho and other tools.
- Respond to RFIs and customer inquiries rapidly.
- Conduct continuous lead generation and brand awareness activities.
- Successfully conduct virtual and in-person sales meetings and demonstrations.
- Develop creative pricing proposals for pilots and new sales opportunities.
- Develop impactful and creative selling strategies to secure quarterly revenue objectives.
- Follow up and follow through with our customers and prospects offering exceptional customer service.
- Participate in social media helping us to promote our brand awareness routinely.
- Create and deliver exceptional virtual and in-person level 1 product overviews as necessary.
- Find new and exciting ways to incorporate Generative AI use cases across the solution and technology portfolio.
- Work daily with Digital Wave team members representing Marketing, Consulting Services, R&D, and Product Management who are supporting sales efforts and industry events.
- Engage with Digital Wave’s Product Management to articulate product gaps and help influence software design.
- Work across multiple time zones and occasionally outside office hours.
- Proficiency with using AI tools (e.g., ChatGPT, Copilot, Perplexity) to support efficiency and productivity within your role is required.
Requirements:
Required Experience and Qualities
- A proven track record of consistent quarter-over-quarter quota achievement
- Must have a Bachelor’s degree.
- At least 5+ years of Software Sales experience
- Experience selling PIM, Pricing or Merchandising solutions preferred
- Proven ability to build a sustaining business/territory to achieve targets
- Exceptional presentation skills both virtually and in-person
- Strong technical knowledge with business process awareness
- Generative AI awareness
- Inquisitive, curious, and creative
- Strong critical thinker & problem-solver
- Positive mindset, team-oriented
- Strong listening skills with the ability to apply learnings to customer engagements and demonstrations
- Lifelong learner with the drive to develop new skills and knowledge
- Strong customer service skills
- Exceptional follow-up and follow-through focus
- 25% Travel currently – may change in the future given growth goals