Customer Service Associate/Sales Manager

Job Description

Job Description

We are seeking a Customer Service Associate/Sales Manager to join our team!

You will be responsible for helping customers by providing product and service information. Sales is all inbound (no outbound cold calling).

Responsibilities:

• Handle customer inquiries and issues
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Quick thinker
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company DescriptionWe are a local online furniture retailer. We focus on a great work environment, working well as a team and having as much fun as possible. We love our jobs but love to live life at the same time. If you want to be part of a unique team/family, we would love to have you!

Company Description

We are a local online furniture retailer. We focus on a great work environment, working well as a team and having as much fun as possible. We love our jobs but love to live life at the same time. If you want to be part of a unique team/family, we would love to have you!