Job Description
LoanMax- Customer Service Representative
***We are currently hiring for our location at 8500 Preston Hwy, Louisville, KY 40219***
Job Description:
Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customers' loans and payments, communicating with customers regarding their accounts, and making courtesy calls when necessary.
LoanMax offers its employees:
Competitive Salaries
Paid Holidays
Vacations and PTO
Paid Training
Full Time Positions- Monday to Friday 10am to 6pm
Rotating Saturdays from 9am to 2pm
Job Requirements
General:
Must be able to work full time
Great attitude
Excellent communication skills
Detail oriented
Education:
Must have a high school diploma or GED
Work Experience:
Previous Customer Service Experience
Computer and Data Entry Experience
Personal:
We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity
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About Us:
LoanMax is one of America's most respected loan companies. LoanMax and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide.
Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect.
Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent.
**Must be able to pass a company background screening, including a credit, criminal, and background check.**