Surgical Sterilization Systems Field Service Specialist

Job Description

Job DescriptionShape safer care, one hospital visit at a time

At STERIS, our purpose is to help Customers create a healthier, safer world through innovative healthcare and life sciences solutions. As a remote Field Service professional, you’ll be the face of STERIS inside hospital environments—bringing operating rooms and sterile processing departments the reliability they count on.

A day in this role

You start your day from home, review your schedule, and head to a hospital with your company-provided vehicle, phone, and laptop. On site, you diagnose and repair surgical support equipment—sterilizers, washers, ultrasonics, steam generators, and cart washers—part of STERIS’s flagship OEM portfolio spanning 160 distinct models. You’ll also handle new installs and upgrades across mechanical, electromechanical, and electronic systems, keeping critical equipment running.

What you’ll own

• Troubleshoot, repair, and maintain STERIS and competitive equipment used in surgical and sterile processing settings.
• Independently plan your day to complete preventive maintenance, service and warranty calls, installations, and field upgrade programs.
• Use digital tools to document work, meet regulatory compliance needs, and escalate complex issues with Tech Support, Engineering, and Service Contract Management.
• Present repair options, pricing, and timelines to Customers; collaborate with Sales—with leadership support—to enhance Customer experience and spot revenue opportunities.
• Support multiple facilities within your territory based on Customer contracts and needs.

Who thrives here

Many successful specialists come from HVAC, refrigeration, boilers/chillers, diesel or automotive, aviation maintenance, industrial equipment repair, plumbing, electrical, or general mechanics/maintenance.

What you’ll bring

• High School Diploma or GED and 4+ years of work experience, including 2+ years in a mechanical/technical role. An Associate’s degree, relevant certifications, competitive equipment training, or related military experience may count toward the technical requirement.
• Valid driver’s license and the ability to meet background and physical assessment elements required to obtain and maintain vendor credentialing.
• Experience engaging with Customers and teammates; clear written and verbal communication.
• Comfort with basic computer tasks (Windows, email, navigation, mobile apps, and data entry across multiple systems).
• Flexibility for early/late hours and occasional overnights based on Customer and business needs; ability to meet hospital/Customer credentialing requirements.

Compensation and benefits

Pay range for this opportunity is $65,000.00 - $75,000.00. This position is eligible for bonus.

Minimum pay will meet or exceed any applicable county/city minimums. Final pay is influenced by factors such as local market rates, relevant experience, education, professional certifications, and foreign language proficiency.

• Base salary + incentive compensation
• Company-provided vehicle, cell phone, and laptop
• Hands-on training program
• Paid Time Off plus 9 corporate holidays annually
• Medical, dental, and vision coverage
• Healthcare and Dependent Care FSAs
• Short- and Long-Term Disability
• 401(k) with Company match
• Parental leave
• Tuition reimbursement
• Additional optional benefits and discounts
• Assessment and promotional opportunity after 18 months of service

STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits

About STERIS

STERIS is a global leader in products and services that support patient care with a focus on infection prevention. We are a $5 billion, publicly traded company (NYSE: STE) with approximately 17,000 associates serving Customers in over 100 countries.

Our commitments

STERIS is an Equal Opportunity Employer.We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.