Job Description
Job DescriptionWe're Hiring: Healthcare Practice Manager
We’re seeking a motivated and skilled Healthcare Practice Manager to lead the day-to-day operations of our primary care clinic. As a key leader, you’ll ensure streamlined workflows, outstanding patient care, and the highest levels of staff performance. You’ll play a critical role in creating a positive, efficient, and welcoming environment for both patients and team members.
Key Responsibilities
Staff Leadership & Development
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Recruit, train, and retain top clinical and administrative talent.
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Conduct performance reviews, identify growth opportunities, and implement development plans.
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Foster a culture of collaboration, continuous improvement, and excellence.
Operational Excellence
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Oversee daily clinic operations, ensuring efficient workflows and timely patient care.
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Manage staff schedules and clinic attendance to ensure optimal coverage.
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Ensure compliance with healthcare regulations, standards, and policies.
Exceptional Patient Experience
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Address patient concerns with respect, urgency, and professionalism.
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Advocate for patients to ensure their journey meets the highest standards of care.
Facility & Resource Management
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Maintain inventory levels and ensure medical equipment is functioning properly.
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Ensure the clinic environment is clean, safe, and conducive to quality care.
Financial Oversight
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Analyze operational performance and identify areas for improvement.
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Manage financial operations including intake, banking, and cost control.
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Drive accountability for achieving financial and operational goals.
Growth & Business Development
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Support growth initiatives through capacity planning and schedule optimization.
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Build strong relationships with vendors and external partners.
Compliance & Safety
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Uphold adherence to all healthcare laws, regulations, and safety protocols.
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Implement strategies to maintain a safe and effective environment for staff and patients.
RequirementsRequired Qualifications
Education & Credentials
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Bachelor’s degree in Healthcare Administration, Business Management, Nursing, or related field required; Master’s degree preferred.
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Current knowledge of healthcare regulations, compliance standards, and safety protocols.
Experience
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3–5+ years of progressive leadership experience in healthcare, clinical operations, or medical practice management.
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Proven track record in staff management, including recruiting, training, performance evaluation, and retention.
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Experience overseeing clinic operations, patient flow, and scheduling.
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Strong background in financial oversight, including budgeting and revenue management.
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Demonstrated success in driving operational improvements and supporting growth initiatives.
Skills & Competencies
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Strong leadership and team development skills with the ability to foster accountability.
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Excellent problem-solving, decision-making, and organizational skills.
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Ability to handle patient concerns with empathy, urgency, and professionalism.
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Proficiency in healthcare software systems (Athena is a plus) and Microsoft Office Suite.
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Strong communication and interpersonal skills for working effectively with staff, patients, and partners.
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Knowledge of facility management and vendor relations.
Personal Attributes
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Results-oriented with a focus on operational excellence and patient satisfaction.
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Adaptable and resilient, able to thrive in a fast-paced clinical environment.
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High ethical standards and commitment to compliance and patient safety.
BenefitsWhat We Offer?
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Competitive Salary: Reflecting your expertise and leadership.
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Comprehensive Benefits Package: Health, dental, vision, 401K, and more.
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Growth Opportunities: Clear pathways for advancement and leadership development.
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Professional Development: Access to training, certifications, and ongoing learning.
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Collaborative Culture: Work within a team that values innovation, accountability, and exceptional care.