Job Description
Job Description
Job Title: Technical Writer II
Location: Newark, DE 19702
Duration: 12 Months Contract with possible extension
Job Summary:
The Technical Writer 3 develops, designs and controls instructional and informational tools needed to assure safe, appropriate, and effective use of science and technology, intellectual property and manufactured products and services. This individual combines multimedia knowledge and strong communication skills with technical expertise to educate across the entire spectrum of user abilities, technical experience and visual and auditory capabilities. They create and publish technical documentation and manuals and collect and interpret technical data or information and coordinate layout for publication. Produces products that conform to the company documentation and quality assurance standards.
Essential Duties and Responsibilities:
The incumbent may be asked to perform other function-related activities in addition to the below mentioned responsibilities as reasonably required by business needs.
• Works closely with key personnel and participates in technical training to develop expert level understanding of assays, instrumentation, and software as it applies to documentation.
• Manages multiple user documentation projects at a time.
• Designs and implements work instructions, area guidelines, knowledge base topics, style guides/templates and departmental SOPS. Analyze current processes, identifying and evaluating options and suggesting changes with the intent of improving efficiency, or quality.
• Guides or performs the creation of new documentation and the review, revision and enhancement and approval of existing documentation. Identify and implement document changes to maintain consistency across product lines/processes.
• Performs and troubleshoots instrumentation, assays, software applications, etc. to develop and improve content.
• For INVs/CAPAs, conduct investigations using analytical skills and judgement, conferring with other writers and SMEs when appropriate, to determine root cause, and to recommend and implement changes.
• Supports core team members and project team leads in developing documentation timelines and deliverables.
• Attends project/core team meetings as required as extended core team representative and make recommendations regarding the IFU project schedule and deliverables required considering information learned at these meetings.
Qualifications:
• Preferred Minimum Non-Technical Degree: College Degree
• Preferred Minimum Technical/Advanced Degree: Technical Bachelor’s Degree
Experience
• Preferred Minimum Non-Technical Degree: 5-8 Years
• Preferred Minimum Technical/Advanced Degree: 2-5 Years with Technical Bachelor’s Degree, 1-3 Years with Master’s Degree, 0-1 Years with PhD
• Experience with PLM systems
• Experience with source controls such as Team Foundation Server and GitHub is beneficial.
Skills
• In depth knowledge of Technical Writing Theory and Practices, Design Theory
• Proficiency in Adobe FrameMaker, MadCap Flare, InDesign, Author-IT and MS Office applications
• Project and time management skills
• Analytical, problem-solving, and troubleshooting skills
• Interpersonal skills
• Exceptional written and verbal communication skills. Adapts communication style to different audiences. Creates precise, accurate technical documentation. Able to facilitate group discussions.
• Knowledge of Agile, HTML or CSS is beneficial.
Company DescriptionSelect Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs.
Based in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier diversity awards, further validating our industry-leading capabilities
Company Description
Select Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs.\r\n\r\nBased in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier diversity awards, further validating our industry-leading capabilities