Job Description
Job Description
Position Overview
The Cabin Operations Specialist (EMT/RN) is a highly trained in-flight professional responsible for ensuring passenger safety, comfort, and well-being during all phases of flight. This position combines the traditional responsibilities of a flight attendant with the advanced medical and emergency response capabilities of a licensed healthcare professional. The ideal candidate is skilled in both aviation safety operations and emergency medical intervention, capable of handling routine service as well as high-stress, life-saving situations with professionalism and precision.
Key Responsibilities
- Cabin Operations & Passenger Service
- Perform standard flight attendant duties, including safety demonstrations, passenger assistance, meal and beverage service, and cabin preparation for takeoff and landing.
- Ensure compliance with all aviation safety regulations, company policies, and standard operating procedures (SOPs).
- Maintain a professional, discreet, and service-oriented demeanor.
- Conduct pre-flight checks of safety equipment, first aid kits, and medical supplies.
- Coordinate with the flight deck crew to ensure smooth cabin operations and effective communication.
- Medical & Emergency Response
- Provide advanced first aid and emergency medical assistance to passengers and crew when required.
- Manage and stabilize medical emergencies in-flight using EMT or nursing-level expertise (e.g., cardiac events, respiratory distress, trauma, etc.).
- Utilize onboard medical equipment such as AEDs, oxygen systems, and first aid medications with full competence.
- Maintain detailed records of any medical incidents in compliance with company and aviation authority reporting standards.
- Serve as the primary liaison between the flight crew and ground-based medical professionals or emergency response teams.
- Training & Compliance
- Conduct periodic in-flight medical drills and assist in the training of standard cabin crew in first-aid response.
- Ensure medical kits and emergency supplies are properly inventoried, sealed, and within expiration limits.
- Stay current with required certifications, aviation medical protocols, and company training standards.
- Participate in safety briefings, crew resource management (CRM) sessions, and recurrent training.
Qualifications & Requirements
- High school diploma or equivalent (Bachelor’s in Nursing or related field preferred).
- Current Certification by the National Registry of EMTs at the Paramedic Level or current licensure as a Registered Nurse with specialty certification as a Certified Emergency Nurse (CEN).
- Current Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) certifications.
- Valid passport with ability to travel internationally.
- Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one.
- At least 5 years of clinical, emergency, or pre-hospital medical experience (hospital, ambulance, or EMS setting).
- Experience in VIP, executive, or medevac flight operations preferred.
- Exceptional interpersonal and communication skills.
- Strong problem-solving abilities under pressure.
- Ability to maintain composure and authority in emergencies.
- Physically fit and able to meet cabin safety standards (lifting, reaching, extended standing).
- Culturally sensitive and adaptable to diverse passenger profiles.
- Discreet, trustworthy, and able to maintain confidentiality of passengers and medical events.
Compensation & Benefits
- Competitive salary based on experience and certification level.
- Flight and travel benefits, per diem, and medical insurance.
- Continuing education support for EMT/RN re-certification.
- Opportunities for advancement.
- This position does not offer relocation assistance; local candidates are preferred.