Job Description
Russell Tobin's client is hiring a Claims Processor in Mason, OH
Employment Type: Contract
Location: Hybrid (Tue-Thu onsite) - Mason, OH 45040
Schedule: 8am-4:30pm
Pay rate: $16-$17.85/hr
Responsibilities:
- Efficiently and accurately process standard, non-complex vision claims and adjustments
- Meet or exceed internal performance metrics for productivity, cycle time, and quality
- Participate in non-complex claims projects and initiatives as assigned
- Quickly adapt to processing changes related to new plans and benefit designs
- Collaborate with supervisors and cross-functional teams to ensure strong customer service
- Communicate effectively with internal partners, including Account Managers, Operations, Information Systems, Client Representatives, and leadership
- Proactively work with leadership on performance improvement when standards are not met
Requirements:
- High School diploma
- 0–1 year of claims processing and/or data entry experience
- Data entry and claims processing experience
- Strong attention to detail and analytical skills
- Effective verbal and written communication skills
- Proficiency in Microsoft Excel; basic knowledge of Access preferred
- Familiarity with claims processing systems and workflow tools (preferred)
- Understanding of third-party benefits and administration
- Ability to multitask and work well under pressure
- Strong customer service orientation
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.