Job Description
Clinical Services Manager – Healthcare Field Operations
Location: Oakbrook, IL (Hybrid: Onsite and Field-Based)
Travel: Local field travel required
A healthcare organization in the Chicagoland area is seeking a Clinical Services Manager to oversee a team of clinical liaisons across multiple sites. This is a full-time, permanent opportunity for a hands-on leader who can balance strategic team oversight with direct support in the field.
This role is ideal for candidates with strong leadership skills, a background in healthcare or patient-facing environments, and a proactive approach to staff development and operational excellence.
Key Responsibilities:
- Lead and manage a team of approximately 10 field-based clinical liaisons
- Develop and implement a structured training and development program for clinical staff
- Collaborate with internal leadership, providers, and clinic teams to ensure quality care and consistent service delivery
- Manage scheduling and daily staffing logistics to ensure full clinic coverage
- Provide on-site support and coverage as needed to support team members
- Conduct performance management, coaching, and employee development
- Promote compliance with internal policies and healthcare standards
Qualifications:
- Bachelor’s degree required
- Minimum of two years of experience in a supervisory or leadership role
- Previous experience in healthcare, clinical services, or medical practice management strongly preferred
- Proven ability to manage multisite teams and coordinate field operations
- Strong interpersonal, communication, and organizational skills
- Proficiency in Microsoft Office and familiarity with electronic health records (EHR)
- Must be able to travel locally on a daily basis
Benefits:
- Bonus and profit sharing programs
- Health and dental insurance
- Paid time off and company holidays
- Retirement/profit sharing plan
- Collaborative and supportive work environment
If you are a motivated leader with experience in healthcare operations and staff development, please reach out directly or submit your resume for consideration.