Job Description
Job Description
Administrative Support Specialist
Location: Newbury Park, CA
Salary: $22-$25 per hour DOE
Schedule: M-F 8AM to 5PM
We are seeking a dedicated Administrative Support Specialist to join a distribution team. This role supports the General Manager, manages data, and communicates with customers to ensure smooth operations and exceptional service. This is a temp to hire position with the potential to become a Customer Service Manager.
Administrative Support Specialist Responsibilities
- Create Excel spreadsheets with product data.
- Update and maintain master product files.
- Send invoices and shipment details promptly.
- Manage product data in shipping portals.
- Edit and upload images for web use.
- Respond to customer and supplier inquiries.
Administrative Support Specialist Customer Service Duties
- Answer customer emails and phone inquiries.
- Process returns, exchanges, and cancellations efficiently.
- Handle out-of-stock notifications for orders.
- Print labels and reformat addresses for shipping.
- Greet visitors and ensure NDA compliance.
- Perform general clerical and support tasks.
Administrative Support Specialist Management Duties
- Supervise and train customer service team.
- Assign tasks and balance workloads daily.
- Develop and optimize customer service procedures.
- Resolve escalated issues beyond staff level.
- Monitor and improve departmental performance metrics.
- Track and enter data for accurate billing.
Administrative Support Specialist Requirements
- High School Diploma or equivalent required. College Degree Preferred.
- Proficiency in Excel with formulas expertise.
- Strong communication skills, verbal and written.
- Detail-oriented and highly organized professional.
- Experience with Shopify preferred.
- Dependable team player with problem-solving skills.
Benefits:
- Health, Dental, and Vision Benefits Eligible
Company DescriptionPrideStaff can offer you a wide range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests. With offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers. Work with a Staffing Firm that works for you!
Company Description
PrideStaff can offer you a wide range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests. With offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers. Work with a Staffing Firm that works for you!