Job Description
Job Description
We are looking for a detail-oriented Administrative Assistant to join our team in Fall River, Massachusetts. In this long-term contract position, you will play a vital role in supporting day-to-day operations, ensuring seamless administrative processes, and providing excellent customer service. If you thrive in a fast-paced environment and have strong organizational skills, this role is a great opportunity for you.
Responsibilities:
• Provide administrative support including data entry, scheduling, and handling correspondence.
• Address minor HR-related inquiries, such as guiding employees on medical insurance issues or directing them to the appropriate department.
• Triage incoming requests and direct them to the relevant internal teams or departments.
• Utilize software tools such as Excel, Outlook, and other Microsoft Office Suite applications to maintain accurate records and reports.
• Assist with manufacturing reporting by compiling and analyzing data as needed.
• Respond to customer service inquiries, triaging and escalating issues to the proper internal team.
• Maintain attention to detail in all tasks, ensuring accuracy and efficiency.
• Foster positive relationships with team members and external contacts to facilitate smooth operations.
• Proven experience in administrative support or similar roles.
• Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word.
• Strong data entry skills with a high level of accuracy and attention to detail.
• Excellent organizational and multitasking abilities.
• Effective communication skills, both written and verbal.
• Ability to handle minor HR-related tasks and employee relations professionally.
• Customer service experience and relationship-building skills.
• Bilingual proficiency in Spanish is a plus but not mandatory.