Medical Front Desk Receptionist

Job Description

Job Description

We are seeking a reliable and friendly Medical Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our patients and play a crucial role in ensuring a smooth and efficient operation of our front desk. The ideal candidate will be highly organized, have strong communication skills, and have the ability to effectively multitask in a busy environment.

Key Responsibilities:

• Patient scheduling: Assist patients with making appointments
• Greet and check in patients with a friendly and professional demeanor.
• Communication: Answering phones and assisting patients with appointments both over the phone and in person.
• Electronic medical records: Using Electronic Health Records (EHR) to make changes to patient information and scheduling
• Answer and direct phone calls: addressing patient inquiries and concerns.
• Collect and process insurance information: posting of payments including co-pays.
• Assist with administrative tasks as needed: including mailing of statements, scanning, faxing, and data entry.
• Collaborate with clinical staff: Manage patient flow and address any scheduling issues.
• Confidentiality: Maintaining confidentiality and discretion with patient information

Qualifications:

• High school diploma or equivalent; additional education or training in healthcare administration is a plus.
• Previous experience in a medical front desk or receptionist role is required.
• Excellent communication and interpersonal skills are required.
• Strong organizational skills with the ability to multitask in a fast paced environment.
• Proficiency in using electronic health records (EHR) systems and working knowledge of Microsoft Suite.
• A customer-focused attitude and commitment to providing exceptional patient care.
• Ability to maintain patient confidentiality and handle sensitive information with discretion.
• Experience with Nextgen PM/EHR preferred

What We Offer:

• Competitive salary and benefits package including Medical, Dental, Vision, and 401k.
• A supportive team environment with opportunity for professional growth.
• Ongoing training and professional development.

How to Apply:

If you are interested in joining our team, please submit your resume outlining your qualifications and interest in the role.

Due to the high volume of applications, only qualified applicants will be contacted regarding this role. NO PHONE CALLS will be accepted regarding this position.

Company DescriptionWe are a high-volume specialty practice dedicated to providing high-quality care to our patients. Our team is passionate about creating a welcoming and supportive environment for both patients and staff. If you thrive in a fast-paced setting and are committed to excellent patient service, we’d love to hear from you!

Company Description

We are a high-volume specialty practice dedicated to providing high-quality care to our patients. Our team is passionate about creating a welcoming and supportive environment for both patients and staff. If you thrive in a fast-paced setting and are committed to excellent patient service, we’d love to hear from you!