Front Office Manager

Job Description

Job Description

Front Office Manager - Periodontics

Sandusky Periodontics & Dental Implants | Sandusky, OH (this is an on-site position, it is not remote or hybrid)

About Us

Sandusky Periodontics & Dental Implants, along with our Westshore and North Olmsted locations, are proud to serve our communities with compassionate, patient-centered care and advanced clinical expertise. As we continue to grow, we’re excited to welcome a Front Office Manager to help lead our dedicated teams and support our mission of delivering exceptional experiences to every patient. If you're a motivated, friendly, and organized professional who thrives in a collaborative environment and is passionate about making a difference in patients’ lives, we’d love to hear from you! Prior dental or healthcare experience is required.

Role and Responsibilities

The Front Office Manager oversees the general administrative functions and activities of the front office and partners with the clinical team to ensure best possible patient experience.

• Oversees the daily work activities of the front office and patient flow.
• Responsible for hiring, onboarding, and coordinating training schedule for new front office team members.
• Assists with discipline of team members in accordance with company policy.
• Provides annual reviews for front office team members.
• Creates front office team member schedules.
• Maintains office equipment including cleaning, maintenance, and repairs.
• Provides clerical support when needed to assist front office team.
• Maintains proper inventory of office supplies.
• Maintains the highest standard of professionalism and customer service.
• Performs other related duties as assigned.

Education and Experience

• High school diploma or equivalent required.
• College education preferred.
• Medical or dental experience required.
• Two or more years of supervisory experience in a dental, oral surgery, or periodontics practice preferred.

Skills and Abilities

• Proficient with Microsoft Office Suite or related software.
• Extensive knowledge of office management procedures.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to quickly find solutions that enhance the patient experience.
• Ability to work cross functionally with other team members.

Core Benefits & Wellness

Medical (including Virtual Care), Dental, and Vision Coverage

Employee Assistance Program (EAP)

Uniforms/Scrubs provided

Financial Well-Being

Competitive pay, Bonus potential, and annual merit reviews

401(k) Plan w/Company Match

Health Savings Account (HSA) with HDHP health plans

Life Insurance

Basic and Supplemental Life Insurance

Spouse and Child Life Insurance

Time Off, Disability And Leave Of Absence

PTO (Starting at 2 weeks), Sick Time, and 6 Annual Paid Holidays

Short-Term and Long-Term Disability

2 weeks' Paid Parental Leave