Job Description
Job Description
The Facilities Operations Coordinator is responsible to the organization and management of the daily operations, with primary attention and focus on facilities maintenance alongside Health & Safety Officer Duties. Reporting directly to the Director of Clinical Operations. The Facility Operations Coordinator will ensure that client care and our business is well-coordinated.
The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. The ideal candidate must be competent and able to plan many different kinds of operational activities. He/She must be an excellent leader who can discover the most efficient ways to manage the upkeep of the facilities, provide safe client care, and navigate daily happenings. The goal is to safeguard and augment the efficiency of the client experience while managing the company's operations to facilitate accelerating development and long-term success.
Responsibilities:
- Work with the Director of Clinical Operations to make decisions for operational activities and set strategic goals
- Plan and monitor the day-to-day running of business to ensure smooth progress, effective action plans for regular maintenance and support of all locations
- Work with organizational department heads on scheduling, staff training and conduct requirements
- Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements
- Manage procurement processes and coordinate material and resources allocation
- Support processes and organize them to enhance customer/client satisfaction i.e. transportation, drug screens, medical services etc.
- Make recommendations for policies and promote their implementation for best operations procedures
- Manage relationships/agreements with external partners/vendors/
- Ensure that the company runs with legality and conformity to established regulations
- Supplying residential houses and offices with essentially everything they need to operate.
- Anything from pens to fire extinguishers, furniture, house maintenance, vehicle maintenance, clinical curriculum, drug tests, house supplies, etc...
- Acts as Health & Safety Officer to ensure operations success at all TBH facilities
- Health & Safety Officer will report to the Leadership Team and execute needs for Performance Improvement
- Health & Safety Officer will conduct monthly Health & Safety rounds at all organization locations and document all findings on corresponding checklist, reporting for Performance Improvement/Continuous Quality Improvement
- Health & Safety Officer will work with the Leadership Team in scheduling and conducting emergency drills at all facilities.
- Health & Safety Officer will report any findings related to Health and Safety and the facilities immediately to the Leadership Team and Continuous Quality Improvement Officer / Committee
- Health & Safety Officer will report issues weekly, monthly, and quarterly, (as needed) consulting with Leadership team and implementing corrective action plans
- Health & Safety Officer will work with the Leadership Team in the development and implementation of facility-wide safety policies and procedures.
- When applicable, the Health & Safety Officer will provide educational programs for staff related
- to Health and Safety issues
- Other duties may be assigned
Minimum Requirements:
- Clinical Operations experience in a treatment setting preferred
- Current CPR/First Aid Certification
- Current negative TB test
- Valid California Driver’s License
- Willingness to work some overtime, nights and weekends
- Compassionate and friendly demeanor
- Must be at least 18 years old
Competencies:
- Written and verbal communication skills
- Interpersonal skills
- Advanced knowledge of HIPAA and confidentiality
- Advanced knowledge of behaviors and emotion related to addiction
- Time management and attention to details
- Organizational skills
- Commitment to cultural diversity and sensitivity
Working Conditions: Work is performed in an office or other environmentally controlled room. Work may expose incumbents to contagious or infectious diseases, dangerous and volatile situations, or possible bodily injury.
The above reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.
Monday through Friday 8:30am to 5:30pm (8 hours per day, 40 hour work week