Job Description
Job Description
About the Role:
The Community Liaison - Hospice Liaison serves as vital connection between Forest Park Hospice and the community. The role focuses on developing and nurturing relationships with healthcare providers, community organizations, and key stakeholders to raise awareness of our hospice service and drive patient referrals. Through proactive outreach efforts, the liaison educates the community about Forest Park Hospice care striving to expand our patient base and ensure that compassionate End-Of-Life care is readily accessible to those in need.
Minimum Qualifications:
- Experience in home health, hospice, or related healthcare setting is required
- Strong communication and interpersonal skills.
Preferred Qualifications:
- Previous experience in hospice or palliative care.
- Familiarity with local healthcare systems and community resources.
- Proven track record of building and maintaining referral relationships in home health and/or hospice settings
- Bilingual or multilingual abilities.
Responsibilities:
- Develop and maintain relationships with local healthcare providers, community organizations, and families to promote hospice services.
- Leverage home health experience to effectively communicate the transition from home health to hospice care
- Conduct outreach and educational presentations to inform the community about hospice care and its benefits.
- Assist families in navigating the hospice process and provide resources to support their needs.
- Collaborate with interdisciplinary teams to ensure seamless communication and coordination of care for patients.
- Gather feedback from the community to improve services and address any concerns related to hospice care.
Skills:
- Strong communication and interpersonal skills to build trust and rapport with community members and healthcare providers
- Excellent organizational skills to manage outreach programs and coordinate events effectively
- Problem-solving abilities to address the unique needs of families and ensure they receive appropriate support
- A deep understanding of home health and hospice services to provide accurate information and resources
- Bilingual skills are a plus, allowing for better engagement with diverse community populations